My pump took a dump on me in January 2004. Temperature: -2*F, 1 foot snow on the ground. The wife & I were melting snow on the stove & pouring it on each other to take a shower!
Needless to say, I refused to tackle that one in the snow, so I was subsequently raped of $1432 & change -- for a new pump!!
Then the guy goes in my basement (I was at work -- left wife in charge) & starts messing with all my settings on the well tank. I come home & there's 1 ton of sediment coming out in every glass ...... & for that one glass, the pump cycled 6 times!!
I called the guy up to ask him WTF????? & he never returned my calls.
Welltech corp out of Sterling -- You MA guys AVOID this one!