What Would You Like Changed/Added on the LL Website?

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rwheckman
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Post by rwheckman » Sat. Nov. 26, 2011 10:12 am

Manuals with information! New owners need to know how to assemble the burner, how and where the fire brick goes, and all the basics that those familiar with coal burners take for granted.


 
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ValterBorges
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Post by ValterBorges » Sat. Nov. 26, 2011 10:36 am

We have not quite figured out how to limit online sales to only those folks too far from a dealer. The bottom line is that we don't want to cut our dealers out of their fair share of sales, after all they are at the front line for keeping our customers satisfied.
Take the orders using forms + php,asp whatever mid tier app lang your using pump them into rdbms (sql).
Create a sso openid system for retailers where they can log in see their open orders. You can assign them from the db based on location, round robin, inventory, schedule, many possibilities. Provide customer with feedback from dealer,retailer notes.
Control the routing and monitor service sla and you will control quality and customer service.

yanche hit it on the head, in our group I do most of the architecture, programming, database but all the design, human factors is done by my partner.

 
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ValterBorges
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Post by ValterBorges » Sat. Nov. 26, 2011 6:03 pm

Each of your pages except "New FAQ" are a "number.html" page, ie for Products page it is "698400.html", "products.html" would make more sense and help with the search engines.
https://en.wikipedia.org/wiki/Clean_URLs

I know most of you prefer the dirty urls ;)

 
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nuthcuntrynut
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Location: Ft. Covington, NY
Stoker Coal Boiler: wl110 leisure line
Coal Size/Type: rice
Other Heating: ussc pellet stove

Post by nuthcuntrynut » Mon. Jun. 24, 2013 7:19 pm

a breakdown of the stoker assembly would be helpful. Just coming from a newbie to stokers as you listed your time tested Pocono stoker, yet I've never seen one.

 
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dcrane
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Hand Fed Coal Stove: Crane 404

Post by dcrane » Mon. Jun. 24, 2013 9:14 pm

nuthcuntrynut wrote:a breakdown of the stoker assembly would be helpful. Just coming from a newbie to stokers as you listed your time tested Pocono stoker, yet I've never seen one.
I would have liked this also because I had to find a fellow LL owner locally here in Eastern Ma. how was kind enough to let me pull out my tool kit :lol:

Id also like to see some testing done with an upclimb auger & variable induced draft to perfect a coal stoker that can burn wood pellets ;)

 
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Uglysquirrel
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Post by Uglysquirrel » Mon. Jun. 24, 2013 9:34 pm

Your wattage use on each component of your stoker line is WRONG. Its way tooo high and gives the impression you need 600 watts to run one of these while in actuality it consumes ^150 or a bit more (even the Pocono with 2-convection fans) ! It would scare me away a bit if my stove consumed 9-10 cents a hr (600 watts) as in some states where the cost is 16-18 cents/kwh, it could give the impression running the stove will cost 2.40 a day or 70 bucks a month. Give real test results with 30 %, 60% and 100 % fan. In actuality I think most do not run over 60-70 % convection fan.

Otherwise, copying the cozy format of one of your competitors is totally legal, think about placing the stoves in a nice cozy great room with wicker chairs, kind of like some of those LL Bean homes. Your just not selling these to the man, he needs a wifee "that's nice" statement to purchase. Ask your wives about this consideration. The Pocono though is a hardy beast and deserves something like a man cave garage sort of thing with car relics and hubcaps in the picture. And maybe a "Do not tread on me flag" .

Dogs in the pictures help too.

No cats allowed. :D

ug

 
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Flyer5
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Stoker Coal Boiler: Leisure Line WL110
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Post by Flyer5 » Mon. Jun. 24, 2013 10:55 pm

Uglysquirrel wrote:Your wattage use on each component of your stoker line is WRONG. Its way tooo high and gives the impression you need 600 watts to run one of these while in actuality it consumes ^150 or a bit more (even the Pocono with 2-convection fans) ! It would scare me away a bit if my stove consumed 9-10 cents a hr (600 watts) as in some states where the cost is 16-18 cents/kwh, it could give the impression running the stove will cost 2.40 a day or 70 bucks a month. Give real test results with 30 %, 60% and 100 % fan. In actuality I think most do not run over 60-70 % convection fan.

Otherwise, copying the cozy format of one of your competitors is totally legal, think about placing the stoves in a nice cozy great room with wicker chairs, kind of like some of those LL Bean homes. Your just not selling these to the man, he needs a wifee "that's nice" statement to purchase. Ask your wives about this consideration. The Pocono though is a hardy beast and deserves something like a man cave garage sort of thing with car relics and hubcaps in the picture. And maybe a "Do not tread on me flag" .

Dogs in the pictures help too.

No cats allowed. :D

ug
Thanks for the info. I will have to do some more testing on that. I guess I really didn't put much thought into it how you stated it. I figured better to overstate and let some one be surprised by better results. Didn't look at the scaring people away part.
Thanks, Dave


 
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nuthcuntrynut
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Location: Ft. Covington, NY
Stoker Coal Boiler: wl110 leisure line
Coal Size/Type: rice
Other Heating: ussc pellet stove

Post by nuthcuntrynut » Sat. Nov. 16, 2013 8:45 am

wl110 one word comes to mind- simplicity
i near bought a pellet boiler with a triage of electronic devices my coal boiler has four main control.devices
aquastats
a simple blower for combustion
a gear motor drive for feeding fuel
an adjustable timer
did I mention my boiler is near silent? it resides under the master bedroom no auger and tinkling of wood pellets, no swoosh sound when the boiler starts like oil, all I can barely hear is the combustion blower now and then
an upgrade from my outdoor wood boiler by far, thankful

 
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adirondacklady
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Post by adirondacklady » Tue. Nov. 19, 2013 7:33 am

Not sure if this has been suggested, but how about How To videos or links to How To videos on a Youtube channel? Like maintenance, proper startup of different types of stoves, cleaning and shutdown, storage, etc. I have had my stove for 5 years, but since we only use one season of the year, I have to try and remember the procedures of maintenance and startup. Seems like every year I always have a problem starting it up. Second season I had it I couldnt start it. No one ever told me I had to remove the grate and vacuum out all the fines because it got plugged up. I have had to replace the gaskets around the doors and the grate also, with no idea what I was doing. Just things like that. My next project is replacing the glass in the door. No idea how to do that. Guess with a few posts and some guesswork I will do it. But it would be nice to have a quick how to video. Just my two cents worth....
Otherwise, I absolutely love this forum!!!!
Diana

 
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gerry_g
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Location: Eastern MA
Coal Size/Type: rice
Other Heating: Electric, Propane

Post by gerry_g » Tue. Jan. 28, 2014 3:49 pm

Uglysquirrel wrote:Your wattage use on each component of your stoker line is WRONG. Its way tooo high and gives the impression you need 600 watts to run one of these while in actuality it consumes ^150 or a bit more (even the Pocono with 2-convection fans) ! It would scare me away a bit if my stove consumed 9-10 cents a hr (600 watts) as in some states where the cost is 16-18 cents/kwh, it could give the impression running the stove will cost 2.40 a day or 70 bucks a month. Give real test results with 30 %, 60% and 100 % fan. In actuality I think most do not run over 60-70 % convection fan.
Typical wattage is very difficult to estimate but I agree it is stated way to high. The actual wattage (real power) is almost always far less than the a fan's label., it decreases the less air is actually moved. As strange as it seems, put your hand over a vacuum cleaner hose to plug it and it draws LESS power than when it is actually moving air. That is why it speeds up, it's not doing as much work!

It is important to note wattage can't be measured with volt and amp meters. That only gives a VA rating, not actually power consumed. The electric meter on your house reads REAL power, Volts times Amps includes "imaginary" power.

This is related to the generator discussions. Motors don't draw current in phase with voltage. A motor actually acts like a generator at some points in it's rotation returning SOME power to the supply. Power meters actually can run backwards, although not in this case, they will just read lower than one would calculate by measuring RMS Voltage and Amperage and multiplying the two. Many inverter generators don't cope with imaginary power well or current spikes if the motor has an electronic speed control.

Complicated enough yet? Unless the power source is very strange, an undamaged fan will always draw less power than the nameplate indicates. The less air they move the less power they draw even if they are partly obstructed and spin faster. Real fans in use are always partially obstructed.! True power meters account for imaginary power.

Stating accurate power in a spec is very hard to do. The fan will always have less flow than what the fan manufacturer would test in free air and any fire box draft for combustion fans or natural convection flow for those fans will unload them. Chances are, the nameplate power or VA was calculated just by putting a max rated load on the motor only, no fan attached.

A minor consolation is that all REAL power drawn by a motor (as measured by your electric company's meter) always ends up as heat. So it isn't wasted, just more expensive heat than from burning the coal.

 
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gerry_g
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Post by gerry_g » Tue. Jan. 28, 2014 4:01 pm

Routine service manuals for each model stove in PDF format.

Include photos where useful such as where fan oil holes are located.and how to access them.

 
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Flyer5
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Joined: Sun. Oct. 21, 2007 4:23 pm
Location: Montrose PA
Stoker Coal Boiler: Leisure Line WL110
Hot Air Coal Stoker Stove: Leisure Line Pioneer
Contact:

Post by Flyer5 » Tue. Jan. 28, 2014 6:53 pm

adirondacklady wrote:Not sure if this has been suggested, but how about How To videos or links to How To videos on a Youtube channel? Like maintenance, proper startup of different types of stoves, cleaning and shutdown, storage, etc. I have had my stove for 5 years, but since we only use one season of the year, I have to try and remember the procedures of maintenance and startup. Seems like every year I always have a problem starting it up. Second season I had it I couldnt start it. No one ever told me I had to remove the grate and vacuum out all the fines because it got plugged up. I have had to replace the gaskets around the doors and the grate also, with no idea what I was doing. Just things like that. My next project is replacing the glass in the door. No idea how to do that. Guess with a few posts and some guesswork I will do it. But it would be nice to have a quick how to video. Just my two cents worth....
Otherwise, I absolutely love this forum!!!!
Diana
Not sure how I missed this. One of our projects for this year are just this and a new website with better easier to find info. Thanks, Dave

 
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gerry_g
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Joined: Thu. Dec. 10, 2009 10:51 am
Location: Eastern MA
Coal Size/Type: rice
Other Heating: Electric, Propane

Post by gerry_g » Tue. Jan. 28, 2014 7:23 pm

Flyer5 wrote: Not sure how I missed this. One of our projects for this year are just this and a new website with better easier to find info. Thanks, Dave
Videos would be nice but not a replacement for hard copy (PDF).

When you hands are working on the stove, that's no time to be working at a computer! Talk about grit in the getting in the keyboard or mouse! Grinding off the keyboard lettering...

 
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Flyer5
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Location: Montrose PA
Stoker Coal Boiler: Leisure Line WL110
Hot Air Coal Stoker Stove: Leisure Line Pioneer
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Post by Flyer5 » Tue. Jan. 28, 2014 7:37 pm

We will be going green and post the manuals on our website for printing. :D

 
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gerry_g
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Post by gerry_g » Wed. Jan. 29, 2014 2:40 pm

Flyer5 wrote:We will be going green and post the manuals on our website for printing. :D
Cool, not just the popular buzz word "green" but I always misplace manuals. These days I grab the PDF manual for every device/appliance I have (and can find). it's amazing how many (like almost unlimited) one can fit of a cheap thumb drive. Every tablet or Ebook reader can read PDFs as well. It is best if the PDF displays photos well in B&W since most low cost Ebook readers are B&W.


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