Issue or Problems Path to Follow
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ATTN Business owners: You may advertise your companies coal related products and services for free in this section of the forum. Use the "Contact Admin" link at the bottom of any page or send a private message to Richard S. to become a "Verified Business Rep" so you can start new topics here.
Also note you are encouraged to respond to topics started by other members in other forums about your business. You may also start topics in other forums about your products if they are informational. As an example if you are a manufacturer of coal boilers you may start a topic in the boiler section on how to service it.
ATTN Business owners: You may advertise your companies coal related products and services for free in this section of the forum. Use the "Contact Admin" link at the bottom of any page or send a private message to Richard S. to become a "Verified Business Rep" so you can start new topics here.
Also note you are encouraged to respond to topics started by other members in other forums about your business. You may also start topics in other forums about your products if they are informational. As an example if you are a manufacturer of coal boilers you may start a topic in the boiler section on how to service it.
- Flyer5
- Member
- Posts: 10376
- Joined: Sun. Oct. 21, 2007 4:23 pm
- Location: Montrose PA
- Stoker Coal Boiler: Leisure Line WL110
- Hot Air Coal Stoker Stove: Leisure Line Pioneer
- Contact:
No product is perfect. Nor are we ( although I like to think we are ). We are trying but some things may get past us . It gets hectic at times at our shop . Your first choice should be through your dealer where you purchased your stove if they do not have the answers please have them get us involved . We rely on them to help us manage and resolve issues . If for some reason you cannot be helped by your dealer we would like to hear about it . You should then call us at the factory [Phone Number Removed] you can talk to Matt or Me ( Dave ) . If you just want to share your issue with us we are also happy to listen ,it helps us make improvements . Please take these steps before posting out of frustration ,we do really try to get you back up and running as fast as possible . Enjoy your stove and Thank you for buying a great USA product and burning American fuel .
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- Member
- Posts: 1923
- Joined: Mon. Oct. 02, 2006 8:59 am
- Location: Berwick, PA and Ormand Beach FL
Or if you just want to vent, post away. We do understand that sometimes you will feel better after letting off a little steam! The worst scenario is an issue that doesn't get aired, we want all our customers to be happy with their purchase and are doing our level best to make sure that happens.
Thank all of you for your feedback, constructive or otherwise, we try and meet all of it with patience and understanding, just remember we are human after all.
Thank all of you for your feedback, constructive or otherwise, we try and meet all of it with patience and understanding, just remember we are human after all.
- mikey55
- Member
- Posts: 47
- Joined: Wed. Jun. 25, 2008 10:32 am
- Location: fabius new york
- Stoker Coal Boiler: key stoker ka6
while I did not buy a leisure line stove as I bought a boiler I think after reading ricos post and your response to it I will buy one if I buy a stove in the future . sounds like a goog company to me.
- Richard S.
- Mayor
- Posts: 15243
- Joined: Fri. Oct. 01, 2004 8:35 pm
- Location: NEPA
- Stoker Coal Boiler: Van Wert VA1200
- Coal Size/Type: Buckwheat/Anthracite
There's edit button on posts, you can edit for up to 24 hours.
- SMITTY
- Member
- Posts: 12526
- Joined: Sun. Dec. 11, 2005 12:43 pm
- Location: West-Central Mass
- Stoker Coal Boiler: EFM 520 Highboy
- Coal Size/Type: Rice / Blaschak anthracite
- Other Heating: Oil fired Burnham boiler
Exactly. You won't see Harman on here helping folks out on a daily basis!mikey55 wrote:i meant good company ....
If I ever get into a position to earn any income, this will be where I buy my next heating unit.
- no74falcon
- Member
- Posts: 142
- Joined: Fri. Jan. 01, 2010 9:39 pm
- Location: Erieville, N.Y.
- Hot Air Coal Stoker Stove: 2) Leisure Line Pioneers, 1) Keystoker
- Hand Fed Coal Furnace: 1) Hitzer 82FA, 1) Newmac WG100
My goodness Mikey... If you are only using one finger, you would think you would have pretty damn good control over it. Less Michelobs might take care of it being fat though.mikey55 wrote:i meant good company . you know fat finger as in one finger typer here .
I will say, my Leisure Line was a damn good stove. I was going to junk it, but with everyone's advice and knowledge on here, I have decided to try a restoration on it sometime soon. Thanks
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- Member
- Posts: 8601
- Joined: Sat. May. 24, 2008 4:26 pm
- Location: Chester, NY
- Hot Air Coal Stoker Stove: LL AnthraKing 180K, Pocono110K,KStokr 90K, DVC
- Hand Fed Coal Stove: Invader 2
- Baseburners & Antiques: Wings Best, Glenwood #8(x2) Herald 116x
- Coal Size/Type: Rice,
- Other Heating: Heating Oil CH, Toyotomi OM 22
HI Smitty,
Harmon helping out on this board....... hahahahahahahahahaha.... you have great sense of humor.......
Hey, HNI are you getting it yet?
Harmon helping out on this board....... hahahahahahahahahaha.... you have great sense of humor.......
Hey, HNI are you getting it yet?
- av8r
- Member
- Posts: 1164
- Joined: Thu. Dec. 06, 2007 12:07 pm
- Location: Near Owego, NY
- Hot Air Coal Stoker Furnace: Leisure Line Hearth with twin turbos (sounds like it)
Here's a question I've asked of both the new and old owners....
On my Hearth model (circa 2007), LL used a convection blower that has 2 fans riding a common shaft with a center mounted motor...direct drive. Because these fans are so small, they must be spun at high RPM to get the airflow necessary to work effectively. This causes the sound output at anything above 50% to be significant and obtrusive if the stove is in your main living space. Would you consider building an interface that would allow me to use a blower that has a significantly larger and slower spinning fan thus eliminating 3 problems:
1) Annual servicing of the convection fan is impossible without disassembling the stove and removing it from the hearth to gain access to the motor and fans for cleaning and lubrication.
2) The noise...it's freaking loud...a high pitched howl...
3) Vibration of the fans and motor being amplified by the big, steel box thus making the noise issue even worse.
A simple sheet metal plenum which allows a 4" or 6" flex-duct to be attached to it would allow us to use a free standing motor/fan assembly and make this thing virtually silent...like my friend's Alaska stoves.
On my Hearth model (circa 2007), LL used a convection blower that has 2 fans riding a common shaft with a center mounted motor...direct drive. Because these fans are so small, they must be spun at high RPM to get the airflow necessary to work effectively. This causes the sound output at anything above 50% to be significant and obtrusive if the stove is in your main living space. Would you consider building an interface that would allow me to use a blower that has a significantly larger and slower spinning fan thus eliminating 3 problems:
1) Annual servicing of the convection fan is impossible without disassembling the stove and removing it from the hearth to gain access to the motor and fans for cleaning and lubrication.
2) The noise...it's freaking loud...a high pitched howl...
3) Vibration of the fans and motor being amplified by the big, steel box thus making the noise issue even worse.
A simple sheet metal plenum which allows a 4" or 6" flex-duct to be attached to it would allow us to use a free standing motor/fan assembly and make this thing virtually silent...like my friend's Alaska stoves.