I cannot say enough about the great customer service I have had with the folks at Leisure Line.
I purchased my Hyfire II four years ago from Terrys Stoves in Jersey Shore, Pa. It was a used stove, actually a demo that he had in the store. The following season one of the feed motors went out, Terry replaced it, no questions asked, even though the stove was used.
Recently I purchased the jacket for the stove. Jerry walked me through the installation process, I am not to mechanically adept, he was most patient with my dumb questions. I might add that he shipped the jacket
and told me to send the payment after I got it.
I called the store yesterday and spoke to Karen, I ordered some items from her. She called Jerry at the factory and I had the parts in hand this afternoon.
Thanks guys, I am glad I have a Leisure Line stove.