At Lebanon Coal, He didn't achieve it, his father did. Years ago when the father was still able he would meet there occasionaly to load me up. He showed me around the joint and where he use to load up a chute system to bag his own coal. The father reminds me of how Henry is now. Like what was said earlier, Henry is a throw back to the way businesses were run, taking care of the customer and doing it with a smile. While other dealers will shoot themselves in the foot, Henry will take his small profit margins and make it work. Greed will always come back and bite you in the arse.