the temp bias setting needs adjusting. Hold the menu button for approx 15-20 seconds until the symbol AT --* appears then push the menu button twice till the TB --- appears. adjust that number up or down( can't remember which will decrease the display temp anymore) till the correct temp displays.
I want to thank everyone for their help. Today I talked to the super folks at Coal-Trol and we reset everything and it seems to be working. I still need to re-check my connections to make sure something is not loose because my condition was unusual. Thank you everyone!