I light mine simply by rolling some wood shavings in newspaper and lighting the paper. Once the wood shavings are burning, I throw some coal on top and turn the stoker on and set my combustion air at 8, until the coal is ignited. Works every time... with one match.
I just found out that you can light a stoker with acetylene.I don't know if they still make them but I have what we used to call a turbo tip.You use it in a regular uni weld type handle but you turn the regulator all the way in and fire it up.They were made to solder copper pipe that was horizonal with a little standing water in it.My friend called and said he couldn't get his stoker(alaska) going,ran out of coal mice.Took my torch over put the turbo tip in and within 2 minutes we were off and running. DON
I haven't heard anything back from them either. Since they have not charged my credit card I figured I would at some point try to pick some up locally and then if they fill my order I'll just have some in stock for later on.