jones2003 wrote:My husband and I are really looking forward to a new coal stove, but have had very bad issues with the company we bought it from (Maine-ly Stoves in Southern Maine). We purchased a Pocono coal stove with our tax return April 3rd 2011, and have been getting the runaround regarding delivery of said "mysterious" coal stove which has YET to appear. We finally went to the police and they are going to the Attorney General due to several other complaints against the company. THAT SAID... we are looking to purchase a coal stove asap. Does anyone know of any reputable dealers anywhere from Augusta down to Manchester NH? We haven't received our money back yet from Maine-ly Stoves (hopefully soon with the Atty General involved) but need to start pricing and could really use some help from anyone. Thanks so much!! OH! btw, we live in southern maine .....
jones2003 wrote:Thank you Eddie!!! If Matt or Dave see this, feel free to weigh in... we REALLY want your Pocono stove, but our frustration with Maine-Ly Stoves kind of leaves us wary. They kept saying "we ordered it but the manufacturer is having issues?"
jones2003 wrote:Hello ... thank you for your reply! People here are quick to respond, and I am looking forward to chatting once my new stove is actually in my basement I am hopeful to bring this to resolution soon. My preference would be to receive a refund from Maine-Ly Stoves and then get the stove from some other dealer. I sent a PM to Matt and Dave.... I am very impressed with this forum. You'll see me here again soon, probably with questions about the stove -
jones2003 wrote:Todays responses have been incredible. I'd like to publicly thank Dave for his personal call, and everyone else for their input and assistance. Leisure Line is surely a company I will recommend to everyone! You are right, amazing customer support!!!
Brian wrote:ll is an excellent stove,but I've been burning an Alaska for 20 years. Where the hell is there tech support and why do i never see any posts about alaska here. This Is an excellent stove no big maintenance fill and empty the ashes. Wake up ALASKA