jpen1 wrote:It is definitely a shame that your hopper rusted Johnshan but I don't think you can really say they don't stand behind there product. They gave you a new fan motor for your unit even after the unit was out of warranty and it was damaged by a malfunctioning generator. I haven't found it yet but there was a harman that had a hopper rust through after 1 season by using Blashack's ultra wet coal. It states Rust and misuse are excluded in their warranty and they do recommend in the manual using a light bulb inside the stove to to prevent this type of damage in the summer. It reminds us all that we need to take care to make sure our stoves, furnaces and boilers are maintained properly.
Let me set the record straight on something, they gave me a new fan unit because they realized that there was a design flaw in the stove which led to the fan failure in the first place. They also sent me an insulation kit to try to shield the fan from stove heat, which became standard issue on all econo 1's after they figured out this design flaw. I thought it was great that they were willing to stand behind this and I thanked them for it. If your doing forum searches to dig up info I doubt you will find this because it was done through private messages, when they offered me the fan they also asked me if they could delete certain posts.
Secondly, they recommend the light bulb in the stove if you store it in a damp area. I have the stove in my living room on my first floor, it doesnt qualify as a damp area and therefore, according to the manual, doesn't need to have this bulb.
Third and final comment, I have followed my manual for all maintenance and care, as I stated before. I am not sure what else I can do, the sheet metal on these stoves are not exactly of a heavy gauge.