titleist1 wrote:I am interested in contacting Harmon, however there is no phone number or email address on their website. It seems they want any customer issues to go through their dealers. For what its worth, one of their dealers told me they were bought out by Quadrafire and the sale was finalized this week. They had been told that no shipments from Harmon would be made until after the sale so that their inventory would be static for accounting purposes.
I'm not too happy about not being able to contact Harman directly, I'm more satisfied getting answers from the manufacturer, I find that some of the dealers are really not that well informed.
I'm a little dismayed about the sale of Harman to another company that you mentioned. There are lots of reasons why a company owner decides to sell, some good, some bad, but I worry that sometimes after the sale the product quality begins to decline when the new owner changes how the units are manufactured.