freetown fred wrote:And that my friend, is what customer service is about. Glad you got that straightened out.
CapeCoaler wrote:Just how wet was your coal...
LsFarm wrote:What off season cleaning and storage preparation was done?? That's pretty bad.. Looks like it was constantly damp all summer and still had fly ash or coal stored in the hopper all summer..
Glad Hitzer is replacing it,
LsFarm wrote:Have you tried burning Bituminous coal in this stove and hopper??
Or have you burnt wood in the stove without removing the hopper ??
That hopper is in the condition it's in because of overheating.. and being directly in a HOT fire.. that's not rust corrosion.