Ever buy a tube of (insert product here) and find it empty??

Ever buy a tube of (insert product here) and find it empty??

PostBy: SMITTY On: Thu Sep 13, 2012 8:30 pm

Well, I picked up a package of Devcon Plastic Steel Epoxy - the stuff with the 2 tubes - one epoxy & the other the activator that you mix together.

So I go to mix up a batch ... and I squeeze .... and squeeze .......................................................... and SQEEEEEEEEZE! Nothing but AIR! :o :shock: :o :wtf:

Not only was there nothing in it, but there wasn't even a DROP of material in there! So how did it puff up like it was full??

The company is great though - no questions asked, they're sending a replacement .... AND they apologized! Now THAT'S customer service right there. Keep it up ITW Consumer products!
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SMITTY
 
Stoker Coal Boiler: Patriot Coal - custom built by Jim Dorsey
Hand Fed Coal Stove: Harman Mark III (not currently in use)
Coal Size/Type: Rice / Blaschak anthracite
Other Heating: Oil fired Burnham boiler

Re: Ever buy a tube of (insert product here) and find it empty??

PostBy: stovepipemike On: Fri Sep 14, 2012 8:00 am

Smitty,I have had good success with Devcon in the past. It is helpful to know their customer service is like their product line. Whatcha usin it on? MIke
stovepipemike
 
Stove/Furnace Make: Keystoker
Stove/Furnace Model: KAA-2

Re: Ever buy a tube of (insert product here) and find it empty??

PostBy: samhill On: Fri Sep 14, 2012 8:16 am

Just about everything like that is injected in those tubes under pressure, be it the product or air it will puff up & then get a seal cap, it should have been blown off the belt as being under weight or caught by the end of the line inspectors that were also most likely eliminated. They knew they had a problem but didn't catch it until after a period of time so just give a no hassle replacement, the new quality control & customer satisfaction policy.
samhill
 
Hot Air Coal Stoker Furnace: keystoker 160
Hand Fed Coal Stove: hitzer 75 in garage
Stove/Furnace Make: keystoker/hitzer
Stove/Furnace Model: koker 160/ hitzer 75


Re: Ever buy a tube of (insert product here) and find it empty??

PostBy: SMITTY On: Fri Sep 14, 2012 8:44 am

stovepipemike wrote:...... Whatcha usin it on? MIke

Anything & everything. ;) :)

One thing I just learned though is that antifreeze makes the stuff soften. Found that out after repairing the T-stat housing on the Focus that I snapped. Ran fine with tap water in the system .... but as soon as I drained & refilled with coolant, the thing exploded after 5 minutes run time. Should've just heated the damn thing up & stuck it to begin with. Did that, and it's fine now. :roll:
SMITTY
 
Stoker Coal Boiler: Patriot Coal - custom built by Jim Dorsey
Hand Fed Coal Stove: Harman Mark III (not currently in use)
Coal Size/Type: Rice / Blaschak anthracite
Other Heating: Oil fired Burnham boiler

Re: Ever buy a tube of (insert product here) and find it empty??

PostBy: Dann757 On: Fri Sep 14, 2012 4:43 pm

I had a pet peeve going with The Cella corporation! A couple years ago I bought a box, bit into them, and there was absolutely no liquid center! The chocolate shell, the cherry, that's it! I ate them, and went back a couple times over the next several weeks and bought another box each time. I have loved those confections since I was a kid. Nickle apiece at Jake's Corner Store in Albany NY, ca. 1965.

I got furious, wrote the company several times, and got a runaround! The lady rep. said the cherries had been subjected to excess heat! BS!!!!!!
I wrote the NJ Bureau of Consumer Affairs, but stopped at the red tape process of filing a complaint hahahhahaha :D

Which brings me to the question of: do supermarket chains or buyers conspire with manufacturers to sell defective products? Do they get a wholesale discount on batches of product that otherwise would have to be discarded? I don't know.

I have eaten a thousand Celeste' Pizza For One pizzas. Sometimes they come up on sale 10 for $10. The last batch I got had an obvious deficiency of cheese! Maybe the cheese ran out at the factory, the pizzas got boxed and sent on their way anyway. Maybe complaints at the local supermarket made some manager put the bad pizzas on sale just to move them out and still make some money.

Only tubes I ever found dry are the acetone-smelling glue that comes with tire patch kits; but that's after I opened them and they sat around for a while.
Dann757
 

Re: Ever buy a tube of (insert product here) and find it empty??

PostBy: Lightning On: Fri Sep 14, 2012 6:31 pm

I've seen a sealed bag of chips that had no chips. It was just a puffed bag of air.
The irony of it is that they were lite, fat free :D

Yead I'd say lite lol nearly floated away 8-)
Lightning
 
Hand Fed Coal Furnace: Clayton 1537G
Coal Size/Type: Nut/Stove Size Mix

Re: Ever buy a tube of (insert product here) and find it empty??

PostBy: SMITTY On: Fri Sep 14, 2012 8:41 pm

"So lite, the product isn't there"

What a marketing slogan! :funny:
SMITTY
 
Stoker Coal Boiler: Patriot Coal - custom built by Jim Dorsey
Hand Fed Coal Stove: Harman Mark III (not currently in use)
Coal Size/Type: Rice / Blaschak anthracite
Other Heating: Oil fired Burnham boiler