Send us your wiring diagram, or schematic and we can help for free. I had to help my 86 year old Mother In Law tonite with her "No heat isuue", once I convinced her the buttons on her thermostat the oil guys said "Do not Touch" had to be touched for her to be warm. I am the "Son in Law" that installed his own $9000.00 dollar Buderus oil fired unit with 4 zones which he hopes it never turns on again, like the last 2 seasons since the Keystoker 90 was installed

My bride and I had to convince her over the phone to touch the other buttons

Our parents are becoming our children, have patience, it can be worse, we have alcohol, they do not know where it is
