samhill wrote:IMO they should be able to issue the card right at the photo center with proper ID,
My understanding Sam is you can apply directly for the State Department ID, the only thing required is SSN. If there is any issue they will take your picture and once that issue is resolved will send you the ID in the mail.
What I suspect is what you have seen is the utmost efficiency and professionalism common to the people working in licensing centers.
Are those workers unionized? You have to wonder if someone is having that much trouble if they are trying to sabotage it.