Hi Larry E, your Harman's grates can open far enough to let pieces of coal, clinkers or hard ash get trapped between the grates or the grate and the side of the firebox. You have to learn to shake the grates with short 'choppy' motions of the shaker handle. Moving the handle too far will result in either jammed grates or dumping the whole pile of coal into the ashpan.
Wood'nCoal wrote: The Harman manual specifically forbids the use of a MPD, and recommends a baro damper for their stoves.
Your Harman is designed with gasketed doors, and good air vent controls, and it is designed to use a Barometric damper. Don't mess with a manual damper, they are not safe. A barometric damper will control and even out the draft that is pulling air through your air vent and through the coal bed. A baro is designed to open when the wind blows, or the temperature drops and increases the draft. Without a baro, or with a manual damper, your air vent setting needs to be adjusted everytime the weather changes, sometimes overnight or for sure day by day. With a baro, you will soon learn that 1/4 turn gives a certain burn time and a certain stove temp, 1/2 turn gives x amount of heat etc... Without a baro or with a manual damper, what works when the outside temp is 20* and windy, will not work for 35" and light winds.
Your coal may have a lot of ash content, or some shale in it. If you continue to have burning issues you may want to try a bag or two of a different brand of coal to eliminate this possibility.
Changing to pea size coal also is something to try, by burning a few bags of that size coal.
It' won't take long to figure out your TLC, have a few days of patience.
Hope this helps, Greg L