really need help with this one!

really need help with this one!

PostBy: fuccillo111 On: Tue Feb 19, 2013 7:23 pm

koker 160. this is brand new this season and has ran as expected so far. however, i returned home from work and checked on it and heard a noise coming from the small white fan for the stoker. this turns on when the feed motor is turned on. there is oil residue and drips of oil as well. i have to believe an o ring or something let go or something but this thing is brand new. it run as it should, only its a little noisier. should i be alarmed? should this be under warrant from the dealer or kerstoker? how hard is this to replace and how long should it take to do so? thanks agian guys.
fuccillo111
 
Stove/Furnace Make: keystoker
Stove/Furnace Model: koker

Re: really need help with this one!

PostBy: dcrane On: Tue Feb 19, 2013 7:27 pm

sounds like a sealed motor lost is seal, go the dealer you bought the stove from and they will handle it. it is certainly under warranty. If their was a manufacturer card to fill out when you bought it... make sure you fill it out and send it in as the owner!
dcrane
 
Hand Fed Coal Stove: Crane 404

Re: really need help with this one!

PostBy: WNY On: Tue Feb 19, 2013 8:01 pm

I know my keystoker had dripped just a little bit from the gearbox onto the stoker motor when it was new, they may overfill the gearbox it a bit and when it heats up a little seeps out. I have had my stove for about 8 years with no problems (as long you clean it out every spring and do the proper maintenance for the off season). Put a paper towel down under it and keep an eye on it. if it continues, talk to your dealer.
WNY
 
Hot Air Coal Stoker Stove: Keystoker 90K, Leisure Line Hyfire I
Coal Size/Type: Rice
Stove/Furnace Make: Keystoker, LL & CoalTrol
Stove/Furnace Model: 90K, Hyfire I, VF3000 Soon

Visit Lehigh Anthracite

Re: really need help with this one!

PostBy: fuccillo111 On: Tue Feb 19, 2013 8:19 pm

Heres what im dealing with. Plus its getting the blower fins oily.
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fuccillo111
 
Stove/Furnace Make: keystoker
Stove/Furnace Model: koker

Re: really need help with this one!

PostBy: Rigar On: Tue Feb 19, 2013 8:27 pm

Keystoker will warrenty/fix this for sure.
Give your dealer a call asap...and they should assist you with it
Rigar
 
Hot Air Coal Stoker Furnace: Keystoker A 150
Coal Size/Type: anthracite rice
Stove/Furnace Make: Keystoker
Stove/Furnace Model: A 150 warm air furnace

Re: really need help with this one!

PostBy: WNYRob On: Tue Feb 19, 2013 10:31 pm

My koker's fed motor showed the same spray pattern of oil last year (first year, brand new), but not enough to drip like yours is showing. Haven't checked it out this year, but it is still running like a champ.
WNYRob
 
Hot Air Coal Stoker Stove: Keystoker Koker controlled with CoalTrol

Re: really need help with this one!

PostBy: stovepipemike On: Wed Feb 20, 2013 9:01 am

If it were mine I would give Keystoker a call to see what is considered normal or not acceptable. Based on that conversation, the dealer is where you go for help with the problem. My gear reduction motor has been in service for about 5 years now and is bone dry since day one.Many times over the years [cars,mowers,appliances etc] we all have probably heard the line from the seller,"Don't worry about that,they all do that".Maybe,maybe not. Just don't let the warranty expire before you come to a conclusion.I think that little motor is about a hundred bucks. MIke
stovepipemike
 
Stove/Furnace Make: Keystoker
Stove/Furnace Model: KAA-2

Re: really need help with this one!

PostBy: fuccillo111 On: Wed Feb 20, 2013 1:48 pm

Dealer said take it out and they will swap it no problem.
fuccillo111
 
Stove/Furnace Make: keystoker
Stove/Furnace Model: koker

Re: really need help with this one!

PostBy: sterling40man On: Wed Feb 20, 2013 2:10 pm

fuccillo111 wrote:Dealer said take it out and they will swap it no problem.


Good deal!
sterling40man
 
Stoker Coal Boiler: Keystoker K6
Stove/Furnace Make: Keystoker
Stove/Furnace Model: KA-6

Re: really need help with this one!

PostBy: dcrane On: Wed Feb 20, 2013 2:25 pm

fuccillo111 wrote:Dealer said take it out and they will swap it no problem.


gratz on that, would be good to give the dealer some props so others will know they did the right thing by you and the manufacturer (this is exactly how its supposed to happen). Manufactures rely on their dealers to take of this type of stuff and customers also should first contact the dealer with these things... well done sir!
dcrane
 
Hand Fed Coal Stove: Crane 404

Re: really need help with this one!

PostBy: fuccillo111 On: Wed Feb 20, 2013 7:10 pm

Absolutely. Dennis coal in fabius ny. Got the stove there for $100 under msrp plus they gave me 500 lbs of rice coal and let me pick it up at my convenience. Plus they gave me a Dwyer manometer at no cost. They treat my stepfather the same way...as a valued customer. Next season I'm burning bulk and they will get my business, to the tune of 5 tons ;)
fuccillo111
 
Stove/Furnace Make: keystoker
Stove/Furnace Model: koker

Re: really need help with this one!

PostBy: Rigar On: Wed Feb 20, 2013 8:51 pm

I assumed it was dennis coal...thats where we purchased our A150
Their service has been excellent
Rigar
 
Hot Air Coal Stoker Furnace: Keystoker A 150
Coal Size/Type: anthracite rice
Stove/Furnace Make: Keystoker
Stove/Furnace Model: A 150 warm air furnace

Visit Lehigh Anthracite