wsherrick wrote:He has kindness for those who don't waste his time. If you are serious about buying a stove, he will bend over backwards to help you make the correct decision. He has always been very kind and helpful to me. He even put a link to my videos on his web page. He did that on his own recourse. I have bought two stoves from him. The Stanley Argand and the Glenwood No 6.
When the fire pot cracked on the Stanley Argand after the first season. I sent it to him and he had another one cast for me, no hesitation.
I agree with you William. I called Doug last year with a question on my Glenwood Base Heater No. 8 when he was on vacation in Florida and he returned my call 10 minutes later. Doug is a real professional and stands behind his work. I have visited him on 2 occasions and he was always pleasant and gave me the full tour of his vast collection of stoves.