Disgusted...Harman Super Mag install

Re: Disgusted...Harman Super Mag install

PostBy: EarthWindandFire On: Sun Oct 27, 2013 12:52 pm

The stove itself is beautiful, too bad you couldn't retrofit a Leisure Line stoker unit and Coal-Trol thermostat.
EarthWindandFire
 
Hot Air Coal Stoker Furnace: Leisure Line Lil' Heater.
Hand Fed Coal Stove: Hitzer model 75.
Other Heating: Oil and Natural Gas.

Re: Disgusted...Harman Super Mag install

PostBy: captcaper On: Sun Oct 27, 2013 3:37 pm

SuperBeetle wrote:Ya know every time I think about getting a stoker, I read things like this. I'll stick with a hand fired. No electric needed, can burn wood if needed, and have heat & cook when the power goes out. The only thing I have replaced in 20 years is the blower (the old one still runs) and the gaskets.


I said that for years....but I now say I wish I had this Super Mag years ago. After just a week it is so awesome. It holds temp within 1 deg in my upstairs living area 35 ft away from the stove in the basement.
I know it will be years before anything needs servicing. This is what other Harmon owners here are saying across NH. I believe it the way it's put together and running.
I think the other guys here who bash on Harman are totally jealous they want and can't have the best..:)
captcaper
 
Stove/Furnace Make: Harman Super Magnum
Stove/Furnace Model: Super Magnum Stoker

Re: Disgusted...Harman Super Mag install

PostBy: SpurHntr On: Sun Oct 27, 2013 3:59 pm

captcaper wrote:
SuperBeetle wrote:Ya know every time I think about getting a stoker, I read things like this. I'll stick with a hand fired. No electric needed, can burn wood if needed, and have heat & cook when the power goes out. The only thing I have replaced in 20 years is the blower (the old one still runs) and the gaskets.


I said that for years....but I now say I wish I had this Super Mag years ago. After just a week it is so awesome. It holds temp within 1 deg in my upstairs living area 35 ft away from the stove in the basement.
I know it will be years before anything needs servicing. This is what other Harmon owners here are saying across NH. I believe it the way it's put together and running.
I think the other guys here who bash on Harman are totally jealous they want and can't have the best..:)


The best?
My jury is still out on that.

I LITERALLY have a very expensive hunk of metal right now, nothing more. It's 24 hours old
SpurHntr
 
Stove/Furnace Make: Harman
Stove/Furnace Model: Super Magnum Stoker

Visit Lehigh Anthracite

Re: Disgusted...Harman Super Mag install

PostBy: SpurHntr On: Sun Oct 27, 2013 4:21 pm

Bypassing the control panel-

I Plugged in combustion fan alone-ran fine,all good.
I Plugged in distribution fan alone-ran fine,all good.
I Plugged in feed motor alone-kaflooey! That tripped the breaker instantly.
SpurHntr
 
Stove/Furnace Make: Harman
Stove/Furnace Model: Super Magnum Stoker

Re: Disgusted...Harman Super Mag install

PostBy: freetown fred On: Sun Oct 27, 2013 4:27 pm

SH--ya done all ya should do--get HARMAN out there 1st thing tomorrow AM--their customer service generally sux--hopefully you'll get lucky---sorry for your problems my friend:( Keep us posted
freetown fred
 
Hand Fed Coal Stove: HITZER 50-93
Coal Size/Type: BLASCHAK Nut/Stove mix

Re: Disgusted...Harman Super Mag install

PostBy: titleist1 On: Sun Oct 27, 2013 4:41 pm

captcaper wrote:I think the other guys here who bash on Harman are totally jealous they want and can't have the best.


i guess the two running mag stokers, one parts mag stoker and mark iii i currently own don't count since my opinion of harman customer service and dealer competence is so low
titleist1
 
Hot Air Coal Stoker Stove: Harman Mag Stoker (old style) one in basement, one in workshop
Hand Fed Coal Stove: Harman Mark III on standby for long power outages
Coal Size/Type: Rice/Anthracite; Nut/Anthracite

Re: Disgusted...Harman Super Mag install

PostBy: freetown fred On: Sun Oct 27, 2013 4:47 pm

Yep, that must be it--when I hear 1 positive bit of feed back & a dozen negative--kinda makes me wonder. Like I said, I hope SH has a dealer that is a good one. We'll see!
captcaper wrote:
SuperBeetle wrote:Ya know every time I think about getting a stoker, I read things like this. I'll stick with a hand fired. No electric needed, can burn wood if needed, and have heat & cook when the power goes out. The only thing I have replaced in 20 years is the blower (the old one still runs) and the gaskets.


I said that for years....but I now say I wish I had this Super Mag years ago. After just a week it is so awesome. It holds temp within 1 deg in my upstairs living area 35 ft away from the stove in the basement.
I know it will be years before anything needs servicing. This is what other Harmon owners here are saying across NH. I believe it the way it's put together and running.
I think the other guys here who bash on Harman are totally jealous they want and can't have the best..:)
freetown fred
 
Hand Fed Coal Stove: HITZER 50-93
Coal Size/Type: BLASCHAK Nut/Stove mix

Re: Disgusted...Harman Super Mag install

PostBy: SuperBeetle On: Sun Oct 27, 2013 4:56 pm

captcaper wrote:
SuperBeetle wrote:Ya know every time I think about getting a stoker, I read things like this. I'll stick with a hand fired. No electric needed, can burn wood if needed, and have heat & cook when the power goes out. The only thing I have replaced in 20 years is the blower (the old one still runs) and the gaskets.


I think the other guys here who bash on Harman are totally jealous they want and can't have the best..:)


Wasn't bashing Harman. I have Mark II and it's a great stove. I was stating that stokers seem to be somewhat more problematic than a hand fired and they do indeed require electricity to operate. If I were to ever buy a stoker it will be a Leisure Line. :rockon:
SuperBeetle
 
Hand Fed Coal Stove: Harman Mark II
Coal Size/Type: Pea, Nut, & Stove Anthracite

Re: Disgusted...Harman Super Mag install

PostBy: SpurHntr On: Sun Oct 27, 2013 6:44 pm

freetown fred wrote:SH--ya done all ya should do--get HARMAN out there 1st thing tomorrow AM--their customer service generally sux--hopefully you'll get lucky---sorry for your problems my friend:( Keep us posted


Lol
I feel the more I do to diagnose, or the more info I can provide, the faster I'll get a working stoker which is my real concern.

My buddy who is the installer, after hearing my last test results via text, just sent me a text telling me basically that his brother is the tech coming to my house tomorrow and he told him my findings and "he knows what the problem is, you'll be up and running tomorrow night"

So, fingers crossed ...
SpurHntr
 
Stove/Furnace Make: Harman
Stove/Furnace Model: Super Magnum Stoker

Re: Disgusted...Harman Super Mag install

PostBy: Wiz On: Sun Oct 27, 2013 6:57 pm

I've owned a Harmon Mark II and Harman P68. Very pleased with both stoves and dealer was helpful on P68 blower needed replacement.
Wiz
 
Stoker Coal Boiler: Keystoker Ka 6
Coal Size/Type: Casey Junk Coal :(

Re: Disgusted...Harman Super Mag install

PostBy: dcrane On: Sun Oct 27, 2013 7:13 pm

nobody says Harmon stoves suck... many of you have wonderful units units bought well over 5 years ago when Harmon was really "Harmon" (don't assume the American that built your stove and circuit board is the same as the Chinamen that built this one) :lol: anyways... Ive long thought since Harmon sold out to a large conglomerate that they began gouging, cheapening, showing unfair behavior towards dealers, price fixing (not allowing dealers to care for customers even if they wished to), hiring non-Americans as well as dropping any semblance of reasonable service as well as doubling/tripling/quadrupling the prices for spare parts (these are facts that cannot be disputed no matter how good a Harmon stove may or may NOT be!)

If I paid the ridiculous prices required to by a new Harmon stove (which I wouldn't for reasons stated above), I would expect someone to come install a new one ASAP and take the old one back! period! of course we ALL here wish the best and hope for the best and are keeping are fingers crossed they take good care of him and get him going with the warmth he deserves to have! The dealer you buy the unit from has EVERYTHING to do with the failure/service and replacement of the unit and im on the same page as the posters expectations that if this cant be fixed within 1 week than they need to "install" a new one and take back this one (they can then wait for replacement parts, service rep's, etc. from Harmon and repair it at their leisure back at their store!)
dcrane
 
Hand Fed Coal Stove: Crane 404

Re: Disgusted...Harman Super Mag install

PostBy: McGiever On: Sun Oct 27, 2013 8:00 pm

SpurHntr wrote:Bypassing the control panel-

I Plugged in combustion fan alone-ran fine,all good.
I Plugged in distribution fan alone-ran fine,all good.
I Plugged in feed motor alone-kaflooey! That tripped the breaker instantly.


SpurHntr wrote:My buddy who is the installer, after hearing my last test results via text, just sent me a text telling me basically that his brother is the tech coming to my house tomorrow and he told him my findings and "he knows what the problem is, you'll be up and running tomorrow night"

So, fingers crossed ...


Doesn't speak well for factory Quality Control now does it. How does this get out the factory door undiscovered? :mad:
McGiever
 
Stoker Coal Boiler: AXEMAN-ANDERSON 130 "1959"
Hot Air Coal Stoker Stove: HARMAN MAGNUM
Hand Fed Coal Stove: RADIANT HOME AIR BLAST
Baseburners & Antiques: OUR GLENWOOD 111 BASEBURNER "1908"
Coal Size/Type: PEA / ANTHRACITE, NUT-STOVE / ANTHRACITE
Other Heating: Ground Source Heat Pump
Stove/Furnace Make: Hydro Heat /Mega Tek

Re: Disgusted...Harman Super Mag install

PostBy: SpurHntr On: Sun Oct 27, 2013 9:18 pm

dcrane wrote:nobody says Harmon stoves suck... many of you have wonderful units units bought well over 5 years ago when Harmon was really "Harmon" (don't assume the American that built your stove and circuit board is the same as the Chinamen that built this one) :lol: anyways... Ive long thought since Harmon sold out to a large conglomerate that they began gouging, cheapening, showing unfair behavior towards dealers, price fixing (not allowing dealers to care for customers even if they wished to), hiring non-Americans as well as dropping any semblance of reasonable service as well as doubling/tripling/quadrupling the prices for spare parts (these are facts that cannot be disputed no matter how good a Harmon stove may or may NOT be!)

If I paid the ridiculous prices required to by a new Harmon stove (which I wouldn't for reasons stated above), I would expect someone to come install a new one ASAP and take the old one back! period! of course we ALL here wish the best and hope for the best and are keeping are fingers crossed they take good care of him and get him going with the warmth he deserves to have! The dealer you buy the unit from has EVERYTHING to do with the failure/service and replacement of the unit and im on the same page as the posters expectations that if this cant be fixed within 1 week than they need to "install" a new one and take back this one (they can then wait for replacement parts, service rep's, etc. from Harmon and repair it at their leisure back at their store!)


Fwiw
It's HarmAn

Disagree that the dealer has everything to do with this failure.
Though agree it is their responsibility to fix this.
And I will not allow them much time to do so before I start squeaking my wheel.
SpurHntr
 
Stove/Furnace Make: Harman
Stove/Furnace Model: Super Magnum Stoker

Re: Disgusted...Harman Super Mag install

PostBy: SpurHntr On: Sun Oct 27, 2013 9:19 pm

McGiever wrote:
SpurHntr wrote:Bypassing the control panel-

I Plugged in combustion fan alone-ran fine,all good.
I Plugged in distribution fan alone-ran fine,all good.
I Plugged in feed motor alone-kaflooey! That tripped the breaker instantly.


SpurHntr wrote:My buddy who is the installer, after hearing my last test results via text, just sent me a text telling me basically that his brother is the tech coming to my house tomorrow and he told him my findings and "he knows what the problem is, you'll be up and running tomorrow night"

So, fingers crossed ...


Doesn't speak well for factory Quality Control now does it. How does this get out the factory door undiscovered? :mad:


Nope
Id Bet it was never even tested
SpurHntr
 
Stove/Furnace Make: Harman
Stove/Furnace Model: Super Magnum Stoker

Re: Disgusted...Harman Super Mag install

PostBy: titleist1 On: Mon Oct 28, 2013 8:21 am

SpurHntr wrote:My buddy who is the installer, after hearing my last test results via text, just sent me a text telling me basically that his brother is the tech coming to my house tomorrow and he told him my findings and "he knows what the problem is, you'll be up and running tomorrow night"

So, fingers crossed ...


reading between the lines it seems to me this isn't the first time he encountered this type of failure with the feed motor...

please let us know if it turns out he replaces the motor or if it was wired incorrectly....thx....
titleist1
 
Hot Air Coal Stoker Stove: Harman Mag Stoker (old style) one in basement, one in workshop
Hand Fed Coal Stove: Harman Mark III on standby for long power outages
Coal Size/Type: Rice/Anthracite; Nut/Anthracite

Visit Lehigh Anthracite