Disgusted...Harman Super Mag Install
- EarthWindandFire
- Member
- Posts: 1594
- Joined: Sat. Dec. 18, 2010 12:02 pm
- Location: Connecticut
- Hot Air Coal Stoker Furnace: Leisure Line Lil' Heater.
- Other Heating: Oil Furnace and Kerosene Heaters.
The stove itself is beautiful, too bad you couldn't retrofit a Leisure Line stoker unit and Coal-Trol thermostat.
I said that for years....but I now say I wish I had this Super Mag years ago. After just a week it is so awesome. It holds temp within 1 deg in my upstairs living area 35 ft away from the stove in the basement.SuperBeetle wrote:Ya know every time I think about getting a stoker, I read things like this. I'll stick with a hand fired. No electric needed, can burn wood if needed, and have heat & cook when the power goes out. The only thing I have replaced in 20 years is the blower (the old one still runs) and the gaskets.
I know it will be years before anything needs servicing. This is what other Harman owners here are saying across NH. I believe it the way it's put together and running.
I think the other guys here who bash on Harman are totally jealous they want and can't have the best..
- SpurHntr
- Member
- Posts: 93
- Joined: Tue. Feb. 05, 2013 3:18 pm
- Location: Carbon County, PA
- Coal Size/Type: Rice
The best?captcaper wrote:I said that for years....but I now say I wish I had this Super Mag years ago. After just a week it is so awesome. It holds temp within 1 deg in my upstairs living area 35 ft away from the stove in the basement.SuperBeetle wrote:Ya know every time I think about getting a stoker, I read things like this. I'll stick with a hand fired. No electric needed, can burn wood if needed, and have heat & cook when the power goes out. The only thing I have replaced in 20 years is the blower (the old one still runs) and the gaskets.
I know it will be years before anything needs servicing. This is what other Harman owners here are saying across NH. I believe it the way it's put together and running.
I think the other guys here who bash on Harman are totally jealous they want and can't have the best..
My jury is still out on that.
I LITERALLY have a very expensive hunk of metal right now, nothing more. It's 24 hours old
- SpurHntr
- Member
- Posts: 93
- Joined: Tue. Feb. 05, 2013 3:18 pm
- Location: Carbon County, PA
- Coal Size/Type: Rice
Bypassing the control panel-
I Plugged in combustion fan alone-ran fine,all good.
I Plugged in distribution fan alone-ran fine,all good.
I Plugged in feed motor alone-kaflooey! That tripped the breaker instantly.
I Plugged in combustion fan alone-ran fine,all good.
I Plugged in distribution fan alone-ran fine,all good.
I Plugged in feed motor alone-kaflooey! That tripped the breaker instantly.
- freetown fred
- Member
- Posts: 30299
- Joined: Thu. Dec. 31, 2009 12:33 pm
- Location: Freetown,NY 13803
- Hand Fed Coal Stove: HITZER 50-93
- Coal Size/Type: BLASCHAK Nut
SH--ya done all ya should do--get Harman out there 1st thing tomorrow AM--their customer service generally sux--hopefully you'll get lucky---sorry for your problems my friend:( Keep us posted
i guess the two running mag stokers, one parts mag stoker and mark III I currently own don't count since my opinion of Harman customer service and dealer competence is so lowcaptcaper wrote:I think the other guys here who bash on Harman are totally jealous they want and can't have the best.
- freetown fred
- Member
- Posts: 30299
- Joined: Thu. Dec. 31, 2009 12:33 pm
- Location: Freetown,NY 13803
- Hand Fed Coal Stove: HITZER 50-93
- Coal Size/Type: BLASCHAK Nut
Yep, that must be it--when I hear 1 positive bit of feed back & a dozen negative--kinda makes me wonder. Like I said, I hope SH has a dealer that is a good one. We'll see!
captcaper wrote:I said that for years....but I now say I wish I had this Super Mag years ago. After just a week it is so awesome. It holds temp within 1 deg in my upstairs living area 35 ft away from the stove in the basement.SuperBeetle wrote:Ya know every time I think about getting a stoker, I read things like this. I'll stick with a hand fired. No electric needed, can burn wood if needed, and have heat & cook when the power goes out. The only thing I have replaced in 20 years is the blower (the old one still runs) and the gaskets.
I know it will be years before anything needs servicing. This is what other Harman owners here are saying across NH. I believe it the way it's put together and running.
I think the other guys here who bash on Harman are totally jealous they want and can't have the best..
- SuperBeetle
- Member
- Posts: 1346
- Joined: Sat. Dec. 15, 2007 1:22 pm
- Location: Gettysburg, PA
- Hand Fed Coal Stove: Harman Mark II
- Coal Size/Type: Pea, Nut, & Stove Anthracite
captcaper wrote:I think the other guys here who bash on Harman are totally jealous they want and can't have the best..SuperBeetle wrote:Ya know every time I think about getting a stoker, I read things like this. I'll stick with a hand fired. No electric needed, can burn wood if needed, and have heat & cook when the power goes out. The only thing I have replaced in 20 years is the blower (the old one still runs) and the gaskets.
Wasn't bashing Harman. I have Mark II and it's a great stove. I was stating that stokers seem to be somewhat more problematic than a hand fired and they do indeed require electricity to operate. If I were to ever buy a stoker it will be a Leisure Line.
- SpurHntr
- Member
- Posts: 93
- Joined: Tue. Feb. 05, 2013 3:18 pm
- Location: Carbon County, PA
- Coal Size/Type: Rice
Lolfreetown fred wrote:SH--ya done all ya should do--get Harman out there 1st thing tomorrow AM--their customer service generally sux--hopefully you'll get lucky---sorry for your problems my friend:( Keep us posted
I feel the more I do to diagnose, or the more info I can provide, the faster I'll get a working stoker which is my real concern.
My buddy who is the installer, after hearing my last test results via text, just sent me a text telling me basically that his brother is the tech coming to my house tomorrow and he told him my findings and "he knows what the problem is, you'll be up and running tomorrow night"
So, fingers crossed ...
- dcrane
- Verified Business Rep.
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- Location: Easton, Ma.
- Hand Fed Coal Stove: Crane 404
nobody says Harman stoves suck... many of you have wonderful units units bought well over 5 years ago when Harman was really "Harmon" (don't assume the American that built your stove and circuit board is the same as the Chinamen that built this one) anyways... Ive long thought since Harman sold out to a large conglomerate that they began gouging, cheapening, showing unfair behavior towards dealers, price fixing (not allowing dealers to care for customers even if they wished to), hiring non-Americans as well as dropping any semblance of reasonable service as well as doubling/tripling/quadrupling the prices for spare parts (these are facts that cannot be disputed no matter how good a Harman stove may or may NOT be!)
If I paid the ridiculous prices required to by a new Harman stove (which I wouldn't for reasons stated above), I would expect someone to come install a new one ASAP and take the old one back! period! of course we ALL here wish the best and hope for the best and are keeping are fingers crossed they take good care of him and get him going with the warmth he deserves to have! The dealer you buy the unit from has EVERYTHING to do with the failure/service and replacement of the unit and im on the same page as the posters expectations that if this cant be fixed within 1 week than they need to "install" a new one and take back this one (they can then wait for replacement parts, service rep's, etc. from Harman and repair it at their leisure back at their store!)
If I paid the ridiculous prices required to by a new Harman stove (which I wouldn't for reasons stated above), I would expect someone to come install a new one ASAP and take the old one back! period! of course we ALL here wish the best and hope for the best and are keeping are fingers crossed they take good care of him and get him going with the warmth he deserves to have! The dealer you buy the unit from has EVERYTHING to do with the failure/service and replacement of the unit and im on the same page as the posters expectations that if this cant be fixed within 1 week than they need to "install" a new one and take back this one (they can then wait for replacement parts, service rep's, etc. from Harman and repair it at their leisure back at their store!)
- McGiever
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- Hand Fed Coal Stove: Warm Morning 414A
- Coal Size/Type: PEA,NUT,STOVE /ANTHRACITE
- Other Heating: Ground Source Heat Pump and some Solar
SpurHntr wrote:Bypassing the control panel-
I Plugged in combustion fan alone-ran fine,all good.
I Plugged in distribution fan alone-ran fine,all good.
I Plugged in feed motor alone-kaflooey! That tripped the breaker instantly.
Doesn't speak well for factory Quality Control now does it. How does this get out the factory door undiscovered?SpurHntr wrote:My buddy who is the installer, after hearing my last test results via text, just sent me a text telling me basically that his brother is the tech coming to my house tomorrow and he told him my findings and "he knows what the problem is, you'll be up and running tomorrow night"
So, fingers crossed ...
- SpurHntr
- Member
- Posts: 93
- Joined: Tue. Feb. 05, 2013 3:18 pm
- Location: Carbon County, PA
- Coal Size/Type: Rice
Fwiwdcrane wrote:nobody says Harman stoves suck... many of you have wonderful units units bought well over 5 years ago when Harman was really "Harmon" (don't assume the American that built your stove and circuit board is the same as the Chinamen that built this one) anyways... Ive long thought since Harman sold out to a large conglomerate that they began gouging, cheapening, showing unfair behavior towards dealers, price fixing (not allowing dealers to care for customers even if they wished to), hiring non-Americans as well as dropping any semblance of reasonable service as well as doubling/tripling/quadrupling the prices for spare parts (these are facts that cannot be disputed no matter how good a Harman stove may or may NOT be!)
If I paid the ridiculous prices required to by a new Harman stove (which I wouldn't for reasons stated above), I would expect someone to come install a new one ASAP and take the old one back! period! of course we ALL here wish the best and hope for the best and are keeping are fingers crossed they take good care of him and get him going with the warmth he deserves to have! The dealer you buy the unit from has EVERYTHING to do with the failure/service and replacement of the unit and im on the same page as the posters expectations that if this cant be fixed within 1 week than they need to "install" a new one and take back this one (they can then wait for replacement parts, service rep's, etc. from Harman and repair it at their leisure back at their store!)
It's HarmAn
Disagree that the dealer has everything to do with this failure.
Though agree it is their responsibility to fix this.
And I will not allow them much time to do so before I start squeaking my wheel.
- SpurHntr
- Member
- Posts: 93
- Joined: Tue. Feb. 05, 2013 3:18 pm
- Location: Carbon County, PA
- Coal Size/Type: Rice
NopeMcGiever wrote:SpurHntr wrote:Bypassing the control panel-
I Plugged in combustion fan alone-ran fine,all good.
I Plugged in distribution fan alone-ran fine,all good.
I Plugged in feed motor alone-kaflooey! That tripped the breaker instantly.Doesn't speak well for factory Quality Control now does it. How does this get out the factory door undiscovered?SpurHntr wrote:My buddy who is the installer, after hearing my last test results via text, just sent me a text telling me basically that his brother is the tech coming to my house tomorrow and he told him my findings and "he knows what the problem is, you'll be up and running tomorrow night"
So, fingers crossed ...
Id Bet it was never even tested
reading between the lines it seems to me this isn't the first time he encountered this type of failure with the feed motor...SpurHntr wrote: My buddy who is the installer, after hearing my last test results via text, just sent me a text telling me basically that his brother is the tech coming to my house tomorrow and he told him my findings and "he knows what the problem is, you'll be up and running tomorrow night"
So, fingers crossed ...
please let us know if it turns out he replaces the motor or if it was wired incorrectly....thx....