Hard-On For The New Harman Co.?

Hard-On For The New Harman Co.?

PostBy: Hambden Bob On: Wed Oct 30, 2013 6:35 pm

Well Gang,here's your chance to voice your solid opinion on what I've termed "The New Harman Company". Won't be to hard to stay on topic with this one. Seems lately topics have been taken right off the rail due to this subject creeping in. Whether it be "What Country are the new stoves built?" to "How have the mechanicals changed,cheapened or shared with the lighter duty pellet stoves?"...We can cover their "Vaunted Customer Service Aspects" even down to "Just how have they shoved it to their Dealers?"......Gloves Off,Hands On and No Holds Barred ! Let's get this garbage out into the open and send it over the Falls once and for all ! Maybe then we can get back to that silly notion that we're all here to help each other even if some poor Dude's tryin' to burn Anthracite in a 55 gallon drum....Geez... :crazy:
Hambden Bob
 
Hot Air Coal Stoker Stove: Harman 1998 Magnum Stoker
Coal Size/Type: Rice-A-Roni !

Re: Hard-On For The New Harman Co.?

PostBy: VigIIPeaBurner On: Wed Oct 30, 2013 6:50 pm

Shezzz - judging by the b|tch|ng on birth thread, who'd a thunk it would be quiet here for the first 10 minutes?

    :)
VigIIPeaBurner
 
Hot Air Coal Stoker Furnace: Keystoker Koker
Hand Fed Coal Stove: Vermont Casting Vigilant II 2310
Other Heating: #2 Oil Furnace

Re: Hard-On For The New Harman Co.?

PostBy: anthony7812 On: Wed Oct 30, 2013 6:54 pm

IM very satisfied with my Harman, but then again it was built in 1988 so No ground on the new company. Just researching other sites I would NEVER purchase a new Harman stove! Not one way not no how too many complaints to say "well I'll give 'em a shot."
anthony7812
 
Stoker Coal Boiler: VanWert VA 400
Coal Size/Type: Buck/Nut/Anthracite

Visit Lehigh Anthracite

Re: Hard-On For The New Harman Co.?

PostBy: Hambden Bob On: Wed Oct 30, 2013 6:58 pm

Yeah,Whooda Thunk It. I figured I'd bring the toilet here so that the poor Turkey Guy(Spurhntr) could keep getting any specific help he needed on that thread. Shame on me for thinkin' I could bring the Harman Flak-Fest to just one centralized thread but,ehh,what the hell,I gotta try ! Damned Coal Burnin' Florence Nightingale I Am ! :bag:
Hambden Bob
 
Hot Air Coal Stoker Stove: Harman 1998 Magnum Stoker
Coal Size/Type: Rice-A-Roni !

Re: Hard-On For The New Harman Co.?

PostBy: SuperBeetle On: Wed Oct 30, 2013 7:03 pm

I too am satisfied with my Harman. I would not however, buy a new one. They cost too much and are not what they used to be.
SuperBeetle
 
Hand Fed Coal Stove: Harman Mark II
Coal Size/Type: Pea, Nut, & Stove Anthracite

Re: Hard-On For The New Harman Co.?

PostBy: captcaper On: Wed Oct 30, 2013 7:09 pm

I don't have any issues with the new Harman Company..my Mark III performed perfectly for 7 years. I even forgot once to shut the ash pan door and it ran wild until it burnt out. Filled her up and away we went for a few more years.
All I've ever heard about here in NH are good things about the New Super Mag's from folks who run them from Oct till April.
I'm disappointed in some LL folks here who just bash this new Super Mag and company. I get tired of hearing them whine,fuss and carry one. Especially to a guy who just bought one brand new and shouldn't have to listen to that crap. How would you like to have spent big money on a stove and be told it's a POS. He should of had more toned down responses about what to do etc. instead of bashing. Cause you know one thing LL is not perfect that's for sure either.
Were is the ethic's ??? I could say more but I don't want to get banned. Sure they have helped me but I've helped others too. Look back at my posts. Been here longer then a lot of them. Don't bash...just some hands on proven facts.
captcaper
 
Stove/Furnace Make: Harman Super Magnum
Stove/Furnace Model: Super Magnum Stoker

Re: Hard-On For The New Harman Co.?

PostBy: tsb On: Wed Oct 30, 2013 7:12 pm

Here is my tilt on the subject.
About 7-8 years ago we were given a tour of the Harman plant.
We were looking at a press brake and they had one in their shop.
The machinery dealer arranges for us to see the unit in action.
We were also treated to a full tour of their plant. This was before the
great crash of consumer buying.
Their plant is a first rate setup. Modern machines, good work flow and
lots of R&D work going on. They were cranking out about 30,000 stoves
per year. They were working full bore and building inventory.
They had class areas and cut away units for dealer training. Their thought
was that the dealers had to be responsible for advice and service on the units.
You can't fault that approach with 30,000 unit going out the door each year.
They also had a huge warehouse full of spare parts. The owner was a pleasant man
full of good intentions. He expected his dealers to earn their commission. He made
stoves. He wasn't going to babysit every problem that needed to be handled at a local
level.
I don't know what happened since then, but the whole corporate structure got thrown into
a blender. I think the original owner is still there, but I have no idea of his influence.
The long and short of it is. If you have a good local dealer, you'll be just fine. You can't bypass
the dealer and chat directly with the factory. Just ain't happening.
Last edited by tsb on Wed Oct 30, 2013 7:22 pm, edited 2 times in total.
tsb
 
Stoker Coal Boiler: Binford 2000
Hot Air Coal Stoker Stove: LL Pioneer top vent
Hand Fed Coal Stove: Saey Hanover II

Re: Hard-On For The New Harman Co.?

PostBy: freetown fred On: Wed Oct 30, 2013 7:17 pm

Nice honest summary tsb:)
freetown fred
 
Hand Fed Coal Stove: HITZER 50-93
Coal Size/Type: BLASCHAK Nut/Stove mix

Re: Hard-On For The New Harman Co.?

PostBy: KLook On: Wed Oct 30, 2013 7:26 pm

Yes it was a good summary. I apologize for the rant in the other thread with this one here, but that is where it will be seen. I AM a Harman owner and had to learn to many things from the good people on this forum. Harman is a well built stove, but god forbid that you need service. Or have an install that is not "ideal". LL is right here, all the time. Priceless.

Kevin
KLook
 
Stoker Coal Boiler: Harman VF 3000
Coal Size/Type: rice, bagged, Blaschak
Stove/Furnace Make: Harman (Back In Maine)
Stove/Furnace Model: VF 3000

Re: Hard-On For The New Harman Co.?

PostBy: dcrane On: Wed Oct 30, 2013 7:27 pm

still assembled in America (just by Chinese Mexico immigrants now), the components obviously come from Asia.
god forbit Harmon allow dealers to offer incentives or discount pricing (its not done because Harmon rips away the dealer if they are caught doing it....no matter how much that dealer needs to sell inventory)
some dealers get around this by giving free pellets/bags of coal, etc. with a purchase (but if Mr. Determan found out, heads would roll!)
god forbid Harmon allow a dealer in a place they deem "unworthy" (you can drive your ass to weymouth or cape cod for all those spare parts your going to need, so not only will you pay through the nose for the parts but your going spend additional $50 in gas and time getting them).
hey... lets go buy Leisure Line stove Co. and then TRIPLE the prices of parts so we can not only make a killing on selling stoves by charging double the stoves real value but also get triple on parts from previous customers as well as the new ones (because we know China makes quality parts that need replacing every month or two).. OPPS... I forgot that what Hearth N Home Technologies did (I wonder what would happen to the country if all business was purchased with these intentions and goals in mind? (Light bulbs $27.00 each, Coal $1000.00 per ton Oil $10.00 per gallon)

I will leave the customer service experiences for others to discuss, if dealers were not so fearful of this Conglomerate they would have NOTHING.
I still dont understand why Americans keep buying them (dont give me this crap about "they are the best stove", Hitler had the best army but that does not mean we bow to them)

You wont ever see me buying a Harmon or a Vermont Casting because I still believe in America!!!! (clearly others are not taking the same stance, but that does not mean I will cave on mine :mad: )
Ok... hope that helps start your thread ;)
Last edited by dcrane on Wed Oct 30, 2013 7:31 pm, edited 1 time in total.
dcrane
 
Hand Fed Coal Stove: Crane 404

Re: Hard-On For The New Harman Co.?

PostBy: Cap On: Wed Oct 30, 2013 7:31 pm

Maybe I am out of touch and not reading every post but it seems all of the other stoves brands are usually compared to the Harman....
Cap
 
Hand Fed Coal Boiler: Harman SF 250, domestic hot water loop, heat accumulator

Re: Hard-On For The New Harman Co.?

PostBy: captcaper On: Wed Oct 30, 2013 7:34 pm

tsb wrote:Here is my tilt on the subject.
About 7-8 years ago we were given a tour of the Harman plant.
We were looking at a press brake and they had one in their shop.
The machinery dealer arranges for us to see the unit in action.
We were also treated to a full tour of their plant. This was before the
great crash of consumer buying.
Their plant is a first rate setup. Modern machines, good work flow and
lots of R&D work going on. They were cranking out about 30,000 stoves
per year. They were working full bore and building inventory.
They had class areas and cut away units for dealer training. Their thought
was that the dealers had to be responsible for advice and service on the units.
You can't fault that approach with 30,000 unit going out the door each year.
They also had a huge warehouse full of spare parts. The owner was a pleasant man
full of good intentions. He expected his dealers to earn their commission. He made
stoves. He wasn't going to babysit every problem that needed to be handled at a local
level.
I don't know what happened since then, but the whole corporate structure got thrown into
a blender. I think the original owner is still there, but I have no idea of his influence.
The long and short of it is. If you have a good local dealer, you'll be just fine. You can't bypass
the dealer and chat directly with the factory. Just ain't happening.


We'll I got bad news for ya...I emailed the factory last week about the length for my room probe and got a reply from a tech there... Also got a reply another time asking about my Mark III. I bet I can email Ford Motor Company about my F350 a and wouldn't get an email. I still love my F350 6.7....

Cheers..
captcaper
 
Stove/Furnace Make: Harman Super Magnum
Stove/Furnace Model: Super Magnum Stoker

Re: Hard-On For The New Harman Co.?

PostBy: dcrane On: Wed Oct 30, 2013 7:36 pm

Cap wrote:Maybe I am out of touch and not reading every post but it seems all of the other stoves brands are usually compared to the Harman....


Harmon was a great stove and a great owner and great company at one time... NO MORE! they ride the brand name wave because they spend $10000000000000000 dollars on the glittery ads, the glittery stoves, the glittery 147 models, the glittery light, buttons, bells and whistles from china.... bunch of smoke N mirrors (Im not putting my money outside the USA and if you buy a Harmon thats EXACTLY were YOUR money is going, which WILL inevitably help to further the downfall here... for all you guys gun N glory and Gov. opinions im surprised any of you would knowingly send the few dollars we have left outside the country to improve others country's and hurt our own!.... i dont care how freaking good that china crap may or may not be.... im buying a freeking Liesure Line where i know the welder is an American like me trying to feed his family and the Company does everything they can to keep every nickle in this country!
Last edited by dcrane on Wed Oct 30, 2013 7:39 pm, edited 1 time in total.
dcrane
 
Hand Fed Coal Stove: Crane 404

Re: Hard-On For The New Harman Co.?

PostBy: SuperBeetle On: Wed Oct 30, 2013 7:37 pm

I too was at the Harman plant back in '93. It was right before I got my Mark II. Went there with a dealer who was a friend of my brother. Nice operation at the time.
SuperBeetle
 
Hand Fed Coal Stove: Harman Mark II
Coal Size/Type: Pea, Nut, & Stove Anthracite

Re: Hard-On For The New Harman Co.?

PostBy: Carbon12 On: Wed Oct 30, 2013 7:40 pm

NO experience with Harman products, HOWEVER,.....when I first started looking into coal stoves, the closest coal stove dealer was a Harman Dealer. 15 minutes away. Staff was nice enough and seemed knowledgable, at the time. Now that I know a thing or thing or two about coal burning, I realize they weren't telling the whole truth about things. I had a perfectly good, terra cotta lined fireplace flu that was 10 years old and maybe had seen 2 dozen fires in that time. Without even LOOKING at my chimney, he said I HAD to buy a liner and have it installed or they wouldn't sell me a stove! Bull excrement! Left a really bad taste in my mouth. I ended up with a Hitzer from a small dealer nowhere near as close to me. Was very happy with the Hitzer.
Carbon12
 
Stoker Coal Boiler: Keystoker KA-6
Coal Size/Type: Rice/Anthracite
Other Heating: Heat Pump/Forced Hot Air Oil Furnace

Visit Lehigh Anthracite