Please call our shop to discuss your setup. 315-299-3589. If normal business hours do not work for you, please call to request we call you back at a given time or leave a message with your callback number and a time you'd like to be called. You can also email us (email@example.com
) or PM me on the forum with your contact info and a time or times you're available to go over your setup.
Keep in mind, when you are on the MIN or MAX screens it stay on those screens and run the stoker at that MIN or MAX rate. So if you left it on MIN for several hours, for instance, and the temperature outside dropped, then it is going to continue running the stove at MIN (or MAX) until you leave that screen and go back to the normal screen. Or you can leave it on any screen but MIN or MAX and it will automatically return to normal "round robin" screens after 30 seconds.
We want to get you up and running. You should not be having to make constant adjustments to that red lobe, and you should see a difference between MIN and MAX fire, for sure.
In the mean time, please enter TEST mode (press and hold MENU button for 5 seconds until the word "FEED" appears on the screen, then tap the MENU button once until the word "TEST" appears, press the UP or DOWN button to enter TEST mode). In this mode it will cycle each output on for 5 seconds and then off, in sequence. The output that is on will display its name on the screen (STOKER, CMBSTN, CNVCTN, etc.). Please make sure the name of the output matches up with the motor that is on at that time. In your case with only one motor for both stoker and combustion air, your stoker should come on with STOKER, and no motor will be on for CMBSTN output. CNVCTN output will have your convection air blower running. This is to make sure everything is plugged in and wired up right.
Next, enter MIN in the SETUP menu and leave it there for 30 minutes. The fire should be at "idle". Next, move to the MAX setting in the SETUP menu. Leave it there for 30 minutes. The fire should be a full grate of fire, with ash for the last 1-1.5 inches. If the fire does not significantly change, then adjust your MIN and MAX settings until you get a good low fire and high fire.
Again, please call us to discuss this.