Lousy Coal

got 2 tractor trailer loads of bagged rice.the ash content the worst ever.been burning my efm for 7 years.double the ash af any other coal I ever burned.all the coal looks like small chips.burns o.k. but short burn times,bags loaded with water,pours out the bottom when picked up.lots of fines too.

Did you get the loads from your regular dealer or have you bounced around looking for that BETTER deal every year?

regular guy screwed me last year was 20 per ton more than was quoted when delivered.

Who are the bags from contrary to the old saying misery doesn't love company.

nothing worst than getting a large Fu.. ton of bad coal I swear id be right down where I bought it raising holy hell... "come get your flippin' coal or give me money or im going to be dumping right back on your lot and filing asap"...

we needs names, locations, coal brand, etc...

earth and fire supply

Well hindsight is always 20-20 but I probably would not have bought 2 tractor trailer loads of coal I had not tried before. That was a bold move.

Gosh.... Was it cheaper in price than than any other coal? If so, maybe you don't have much room to complain, but, if you paid a "normal" price and did not get "normal coal" I'd be having a talk with the seller. In this type of circumstance if I feel I have a solid leg to stand on, I remain calm, don't raise my voice, but firmly & politely describe the problem & let them understand that either they make a satisfying decision, or you will see to it that a man in a black robe will make a decision for the both of you. Best of luck in whatever occurs.

Uhh,Somebody's got some Splainin' to do. The price change on delivery on that big of a purchase is for starters. The quality being poor seals a deal gone sour. I'd be following Freddy's voice of reason,and go from there. I'm not going to kick 'ya while your down,but I can say that this will never happen to you again ! Good Luck with getting this to a more fair outcome for yourself. Keep us posted. By the way,what mine did this drivel come from? Bags marked ?

i called ,explained I was dissatisfied,said he would check into it and call back.never called back

What is the brand on the bag.
Earth and fire is in Tamaqua Pa
About Earth and Fire Supply
We are a small store that values your business. We sell Bagged anthracite coal, coal stoves, wood stoves, landscape supplies, and Blue Mountain Candles
Address: 762 Claremont Avenue, Tamaqua, PA 18252
Schuylkill
Tel: 570-668-3802
Website - None provided
they also list themselves as a trucking company

You learned a lesson I'm afraid
Coal is a natural mineral resource I think you have no recourse as performance isn't stated or guaranteed. It does burn that's what coal does.

Hambden Bob wrote:Uhh,Somebody's got some Splainin' to do. The price change on delivery on that big of a purchase is for starters.

I used to get very little warning for the price change at the breaker in the Fall, as in days and I could have weeks worth of work. When it used to get around that time of the year I'd give them a price and explain it may go up before I got there when they were ordering it. If it went up when I called to set up delivery I'd give them the new price.

Most understood after I explained and for those that gave me hard time I just charge them extra next year if they ordered around that time.

The guy delivering the coal is not making a lot of money and if there is $5 or $10 difference per ton in what they are paying for it that is significant.

Every load of bagged coal I have purchased was invoiced prior to delivery. As for the coal not being good, it is possible that the bagging company just got a bad load on their end. Ash content isn't something they would be able to notice....but you would hope they would see excessive fines and water.

Rob R. wrote:Every load of bagged coal I have purchased was invoiced prior to delivery.

Just so it's clear Rob I never showed up at someone's door with a bill higher than they expected.

Same here.