hey thanks very much grizzly2 for the floor comment i redid the floor with a hand held belt sander i did all my floors by hand. lots of work but they came out nicely should of seen them prior to the sanding, wow bad!!! well the design of the fire box makes me have to do the loading like i do. i started having the ash pan pulled out now when i load it in so the coal will tumble into the ash pan when it wants to be a pain. i get these amazing burn times and like LS farm said one needs to have it as deep as possible its realy not so crazy i would say, if you could see it in person or have to load this model stove up. i havent had one single problem with my coal burning this year. its been 4 tons and tomarrow im picking up two more tons hopefully i will only need one more ton this year. i love the heat im getting in my house. and those who come to my house say its never been warmer here my wifes parents told her that me buying the stove and burning coal was a very good idea. they burn wood. so thats that. talk to you later.