But since this post has done so well in the viewer ratings
( 4th most viewed topic in the last 7 days got there in only 3 days ) I have decided to include a bit of Dealer discussion from a different topic I posted to so it can be considered when discussing working with a Stove Dealer .
coalstoves wrote:steinkebunch wrote:I like the design of the verti-flow, as I think it may work with my western Bituminous coal. We have little or no swell, but lots of volatiles. I'm interested in trying it, but none of the dealers will give me a straight answer about using it with our bit. coal.
Heres a bit of input on that, a lot of times I see someone who lives in Suburbia USA 200 miles from the nearest piece of coal living in a population where 89% of their neighbors think Anthracite or Bituminous have something to do with terrorism or maybe rock music, theses folks get frustrated when they speak to a Harman dealer in their area and the Dealer isn't helpful. Duh . Call a dealer in Coal Country where they have an active market in your case an active bituminous mining market . Should that fail Harman has a top notch group of engineers and specialist working at the plant and in their organization, they are not a small operation in any sense of the word they distribute there product not just nationally but globally, the dealer has access to Harmon engineers whenever needed to solve problems all they have to do is call, sit down with a dealer and present him with your need to knows and request he make the call to the mothership .