The question was way don't dealers sell a couple items that WE deem necessary, most of us have bought an automobile in our lives but does that mean we know what every part in the service dept. is, or did the service manager come out and explain what his test equipment does...a dealer could increase profit by having all the fittings, which are minimal and have printed information. A person buying a new coal stove should not be categorized as a mouth breathing, piece of straw chewing, incapable sloth. By default someone buying a coal appliance in order to stay warm AND save money is ahead of the curve and should be enlightened either by a simple display with information...and yes promoting this forum wouldn't hurt.
We make reference to the fact of keeping this our own dirty little secret but in reality we expend energy and time trying to convince many of our found warmth and savings.
I have been in many a stove shop in my life and most often during the heating season. Every time there is an alternative heating appliance pounding out the heat, various pipe, liners, caps, hearth pads, and cleaning tools for sale. All I am asking is why is there not a stove displayed or operating with a manometer attached and literature (I'M TAKING ABOUT ONE PIECE OF PAPER). If the reason is so the shop can sell the install and NOT actually educate the consumer you can all go you know where! When you empower a customer with the necessary information and tools they in turn will repeat their business or send people your way.
I noticed some people on this thread by their absence... if your response is greed I pity those, if you think people like me are stupid well never mind; remember we are our brothers keeper!
**no coal burners were injured in the typing of this response!