My Wife and I have been thinking about trying other Insurance Co. We've been with this company for 30yrs, We pay alot of money to them each year , umbrella policy (one millon), cars, tractors,House, Garages,etc. Haven't had a claim in 8 yrs and that claim was under $800. Each year they bust our chops, they last few years I've been fighting with them because they keep lowering the value on our house, I increase it, the next year it's lowered. I call and ask a question about our coverage, no one knows, I always get, we'll get back to you, theyhave never called us back, we have to pester them. I do think it's time to start shopping around.