Closer means little now days w/ 2 day delivery at everyone doorstep.
It's a cold hard fact.
Unless you are cold and the fact is you need something right away to get the heat going again........
I was under the ASSumption that her PV quit entirely. Now if she needed heat right away, the quickest would have been going to a LL dealer since I believe most of their dealers would stock a PV.
But yeah, if time didn't matter, you can get anything shipped nowadays.
Hope she got everything straightened out.