Advisory on Nest Smoke + CO Alarm

Advisory on Nest Smoke + CO Alarm

PostBy: Richard S. On: Sat Apr 05, 2014 5:53 pm

Seems there is an issue with the feature that allows you to wave it off and you could inadvertently turn it off.

Since introducing the Nest Protect: Smoke + Carbon Monoxide alarm, we've heard touching stories from many of you about how we've helped keep you and your families safe. I consider your safety a huge part of my job and it’s something I think about and take pride in every day.

At Nest, we conduct regular, rigorous tests to ensure that our products are the highest quality. During recent laboratory testing of the Nest Protect smoke alarm, we observed a unique combination of circumstances that caused us to question whether the Nest Wave (a feature that enables you to turn off your alarm with a wave of the hand) could be unintentionally activated. This could delay an alarm going off if there was a real fire. We identified this problem ourselves and are not aware of any customers who have experienced this, but the fact that it could even potentially happen is extremely important to me and I want to address it immediately.

We feel that the best and safest thing to do is to immediately disable the Nest Wave feature to resolve the issue and remove any safety concerns. While we fix Nest Wave, we have also halted sales of all new Nest Protect alarms to ensure no one buys an alarm that needs an immediate update.
Richard S.
Stoker Coal Boiler: Van Wert VA1200
Coal Size/Type: Buckwheat/Anthracite

Re: Advisory on Nest Smoke + CO Alarm

PostBy: Hambden Bob On: Sun Apr 06, 2014 4:19 pm

Seems to be an issue to keep on the Front Burner! No Pun intended. Check yours,and follow-up accordingly. I put CO Alarms in the High Value Category of Our Lives........ :up:
Hambden Bob
Hot Air Coal Stoker Stove: Harman 1998 Magnum Stoker
Hand Fed Coal Stove: Blower Model Coal Chubby 1982-Serial#0097
Coal Size/Type: Rice-A-Roni ! / Nut
Other Heating: Pro-Pain Forced Air

Re: Advisory on Nest Smoke + CO Alarm

PostBy: Sting On: Mon Apr 07, 2014 7:49 am

I peg this as an issue to the ever growing "entitled" class of stupid people that cannot accept responsibility for their actions.
ok - before the witch hunt and haters respond to this - let me add that this is one of my favorite accessories

Other Heating: OBSO Lennox Pulse "Air Scorcher" burning NG