That particular program seems to be nuisance for everyone as I've seen it mentioned before, you don't need so uninstall it. Seems printers, cameras and scanners are the worse when it comes to installing crap on your machine you don't need. Just as quick example I have a HP scanner here and the only download on HP's site for it is 210MB
, no choice to simply get the drivers and the scanner interface, instead they want to install a mountain of crap... That's besides the fact if you're on dial up, download like that would take you better part of entire day and then you have to hope you don't get disconnected or it gets corrupted.
It could also be internet explorer as there auto updates
IE might be the issue too, the files are served as raw encode to every browser except IE. For example you'll see the link for an image looks like this, file.php?id=171 . Theres a http header sent to browser that says this is an image so it it doesn't try and parse it as text or something else, IE won't respect that and wants a file extension so it has to be served as normal HTML page.