An up-date and question on my new puter.
This machine is 20 times quicker than my old PC, (never had a "new" one. Always hand me downs.) This one is an HP Pavillion 510, has 8 GB (HP) of memory, and 1TB (ft/lbs torque) on the hard drive, and is more powerful than a RAV. (For me, anyway. You guys with your "professional set-ups" are probably laughing, but I don't do much on my puter 'cept forums and pictures. And an occasional You tube.)
Anywhoo, I took your advice, and put on the Malwarebytes, to run alongside my "MacAfee" (yuk!) anti-virus that was installed in my new machine. A little extra protection. Not sure how long the anti-virus will last, but know that even a year from now MacAfee will be pestering me. And Malwarebytes, (that was a free download), has been telling me the free version is only good for???? (it expired today).
Rewind to a few days ago, when I went to PC Richards to ask a few questions about my purchase, and the anti-virus disc they sold me with the puter for $70. (Free with mail-in rebate). This is what the package looks like.
Because my wife was concerned that we already were protected by "Frontier", all our devices, ($15 a month), she was wondering about converting the puter security over to it, and returning the $70 "Total defense" disc. The younger "salesman" informed us, he had used frontier in the past, and said the program took lots of power to run, and when he installed the "Total defense" system, it was much better on his puter. (?). Says it only requires little power to drive. When I asked about the "Malwarebytes", he stated it was already in the program. He convinced us, so today we un-installed MacAfee, and Malwarebytes (expired), and installed Total defense. It took the install, "BUT" (always a glitch with me and electronics
), I now have this error code, in a bubble, that is related to the install. I'm hoping you computer experts can give me some advice, before I have to call in to the company for their recommendations. This is what the error says, and I'm staring at it, in the lower right corner.
" A problem has occured in BitDefender Threat scanner. A file containing error information has been created atC:\windows\temp\bitdefender threat scanner.dmp. You are strongly encouraged to send the file to the developers for further investigation
It has 2 options in the bubble. X out, or an (OK) bubble. Neither one will remove the error bubble. It's driving me nuts, and will have to wait till this week, to call anyone. Has anyone ever encountered this error, and what can be done to eliminate it? When we were installing the new Total defense disc/program, it mentioned something about an "up-dated" version that was available, and the one we were sold recently, is not. Don't know if that factors in. I apologize for the long drawn out post, but wanted to fill in the blanks. Thanks for reading.