The thermostat update program is in place. Here's the steps:
1) Call us at 315-299-3589, request an RMA for thermostat update service. If paying by credit card we'll take payment information now, but won't charge until before we ship the thermostat back to you.
2) Send in the requested hardware along with RMA information and a check or money order if you are wanting to pay by those methods, shipping at your cost.
3) We'll update thermostat to latest shipping software. TS1 V1/2 will get updated to TS1 V3 if possible, may end up with a refurb TS2ES. TS2 V1/2 will get updated to TS2 V3.
4) If paying by credit card, we'll charge it now.
5) We ship it back, shipping at our cost.
Cost is $41.75. It is very important to call for an RMA first as there are some circumstances where we need the control box sent in too.
If there is other work desired (upgrade from TS2 V1/2 to TS2ES V3, add a set of dry contacts or igniter outlet to the control box, etc.) then that will be quoted separately.