bigchunk wrote:harmon is a good american company why would they want to loose customers by f/ing people around.
Good question but that's what happened. Someone dropped the ball somewhere. You can't blame the consumer for being mad if they were given a delivery date.
Go back to the very first post in this thread from July 17....http://kennebecjournal.mainetoday.com/n ... 40413.html
Rocky Gaslin of Rocky's Stove Shoppe in Augusta learned Tuesday that Pennsylvania-based Harman Stove Company is unable to deliver more than 300 pellet stoves promised Gaslin just a few months ago.
Harman dealers across the state were given similar notices this week, Gaslin said.
"We sold based on the number they said they would give us. Then they changed (the numbers)," Gaslin said. "I'm extremely frustrated. People are counting on them."
Assuming the article is accurate at some point Harman should have told the dealers what the situation was... There was one Harman dealer who I beleive mentioned in this thread that he ordered a stove in May. they told him June then waited until July to tell him he wasn't getting it until next March. Is that fair to either the dealer or the customer?