My ducks have been scattered. I checked locally and no one had any pex-al-pex in stock. 2-3 weeks to get it. Pexsupply.com was recommended for good prices & service. I saw on line the prices looked good. I phoned them to make sure the tubing was in stock before I ordered. I was assured, yes. I asked how quickly they shipped and was told it would save a day if ordered on line and that it would go out "very fast". I did not pin them down exactly, but she said orders usually went out in one day. So, 9 days later I phone. They apologize, "some stuff was on backorder". I said I'd have appreciated a call as the ONLY thing I needed was the tubing, the other $500 worth of stuff I could get anywhere. I asked if the tubing was on backorder. She said it had been, but it was all ready to go and would ship "today". UPS came 4 days later. NO TUBING!! I phoned to see if maybe it was shipped by a different carrier. No, it is still on backorder. Also 19 of 50 pieces of insulation missing that shows was shipped. I ordered 50, they sent one full box, 31. The invoice shows 50 shipped. Now, my word against theirs?
I started calling around. It looks like no pex-al-pex for me. I will use oxygen barrier pex instead. If Pexsupply had been honest with me from day one I'd have had pipe in the ground by now. I cannot believe they acted as they did. I will be returning their entire order. I refuse to allow them to profit from me after the difficulties they have caused.
Oh ya, one other thing. Most places don't charge your credit card until the order is shipped. Pexsupply.com charged my card the day the order was placed.