Hyfire II Leisure Line Stove

Hello everyone who have been following this, the dealer sent his people out yesterday to fix the stove. Tim was knowledgeable in servicing and fixing the stove. We actually had a short in the feed wire, wire ties on model actually caused damage and feed wire with red on it shorted. This caused the fume sensor to stop and shut down the stove. This little box is located on the right hand side of stoker near the floor, you use a pen tip to push in button this resets your stove. Tim also showed me how to take off direct vent cover and told me you can use direct vent oil to put on blower of direct vent.

With that being said, Tim fixed the feed short. Then he also put back on a new blower motor that sets up in the platinum to the house. Puzzling we could not get it to operate while connected to the back of the Control Troll Black box. He had one side of the stove piloted. I asked that he pilot the right side. We at first had a little bitt of diffuctulty, he then stopped the feed of coal coming from the coal tank on back of stove, pulled out the great and made sure the blower under the grate was receiving proper airflow, replaced the trough, and tried starting the right side of stove using left side hot coals, but wouldn't work.

We used one of those brown magic bags to start the right side. Tim and his helper left, they told me to stay by stove for 1 hour and see if platinum fan would come on. If it didn't I was to unhook the wire from Coal Troll and plug the fan directly into an extension cord. Well I tried 1 hour later and it was dead in the water. I did call the dealer and his son answered the phone, he said it probably was a problem with the black box but would have his father call me. The dealer called me, and came out the next day to inspect the stove. While on the phone the dealer asked me to check the ash, I had about 1" on left and 2-3" on right. Dealer said that should not be.

So, Dealer came out to my house around 8:30AM, he looked at the stove and found some issues. Left my house and told me he was going to the manufacturer of the stove because the fan in the platinum would not work. So, I don't know exactly what was at issue, but he adjusted the inside of the stove so we get a better more even burn on left and right trough, he put in new thermostate, new direct fan in platinum, and new coal troll box on back of stove. Finally, after two days of servicing the stove, both sides pilot, the display model works, we can control feed rate, and the platinum fan actually works that you can see the foil coil with movement in it.

Thanks for all who got involved to get this situation resolved, we finally have heat and blowers are functioning....I'm keeping my fingers crossed hoping that no more issues prop up....The Dealer appologize for how long it took to fix the stove, from the very beinging we had these problems. The short was in the stove from day one, so from now on in we shouldn't go through many fuses like we had in the past. The Dealer did tell us that even though we have a brandnew home built in 2007 the vents are substandard, and we are not using the right coal. Yes we are using the correct rice coal, but we should be purchasing UAE Coal Company, Harmony Mines, PA. We might now have best quality coal.

In summary, the Dealer, Manufacturer and accessory company helped through this website to get my stove working. As of right now I am satisfied.

Glad to hear it finally worked out!! ...kinda weird that problems you had, but at least they took care of you, only after having to complain numerous times. Good luck, keep us informed and if you have any questions, don't hesitate to ask.

BAD NEWS ON HYFIRE II, I went down to our basement were stove is located around 9:00PM to take out ashes and fill up hopper if needed before I showered and went to bed. To my suprise the stove was OUT. I then went to my hallway display and it is dead. I went to stove, the red light on the coal-troll will not light up. I went to fume sensor took a pen and pressed button to reset the box, and once again to my suprise I can't resurrect the stove. Display module is dead out of the water again. The spare fuse given to me still gave no life.

With that being said I called my husband who is currently 2 hours away from the house, to ask him how he got it on a power strip and what I need to plug up to bypass the controlls. He told me both blue wires, and both red wires in the power strip and just run them full blast. I remembered to take the platinum fan off of coal troll modual so that it doesn't overheat, it is currently running on another extension cord. I have cords hanging from rear of stove and from the ceiling where platinum is, it is rather sitely and look dangerous. I took a metal chair to keep the extension cord and wires from coming in coming in contact with direct heat.

I am back to wear I started, very frustrated. I lit the left side with the brown magic bags that I purchased from the dealer. However, I can't get the right side to light at all. I already spent $3.00 today lighting the stove using magic brown bags.

I wish I could get this thing to work.

Sounds like something is causing the CoalTrol module to trip out. I would call your dealer again and have them put an Watt/Amp Meter on the blowers/stoker and see if anything is drawing more current then the CoalTrol Box outlets can handle. Each outlet on the black box has a rating, exceeding the rating would cause you problems in the box.

If you have an inline duct fan, it may draw more than 2 amps that the CoalTrol Black box can handle, unless you have it wired differently and not directly into the box?

Check your wiring to the outlet where the coaltrol box is plugged in, make sure you didn't trip a breaker or something also.

Roginsky wrote:ask him how he got it on a power strip and what I need to plug up to bypass the controlls. He told me both blue wires, and both red wires in the power strip and just run them full blast.

Could you have a power strip that keeps tripping out?

The dealer came out today. He got the stove working again. We had to power down the right side. Take off the metal box cage to fume sensor and try to reset it. It would not reset on the stove, so dealer told me over phone to pull the plugs on the right side so it goes out and call him back in 1 hour. About 40 minutes later I noticed the display thermostat active and flashing I called, son answered phone, father was driving over to house.

Dealer cleaned power vent with air compressor. Said direct vent was sending error and shutting down stove, well he did whatever he did and now it is working....but, we also shut down the right side of stove, dealer put new plastic ties on the cords to identify the feed on right side and blower, and drilled a hole in the coal retainer or bin to hang the plastic tie on.