ErikLaurence wrote:Brick and mortar specialty stores that sell commodity products are done.
Not just because of Internet and Wallyworld sales, but also because of their sales staff's lack of knowledge of the product and general lack of social skills. B&M stores can and will survive if they can give their customers a reason to pay more than Internet prices.
I left about $800 of components on the register counter at Micro Center last week because the clerk thought her text messages were more important than looking up my resale #. Ordered online from a distributor, paid slightly less, got parts next day. I'm willing to pay extra for same-day availability but there's a limit.