Lastly and my second comment in the title: What is the best way to globally search the forum to a previously posted discussion for something like this? In other words, before I ping the group I search to see if the topic has been discussed. This almost never works for me though! how?
- Knowledge Base search?
- Google custom Search box on the top?
- "Search this forum" option under each major heading?
The knowledge base is still being developed at this point so it is not a great source of information compared to the forum.
The Google search will return a lot of relevant older results, the key word is relevant and you won't get multiple returns fromthe same thread however since it's based on Google recent posts may not even indexed yet.
The "Search this forum" feature uses the built in search feature of phpBB which simply returns results based on the words in chronological order with the most recent occurences first. The issue with this search feature is it returns every result of the word. You can also access the phpBB search page by clicking the little magnifying glass next to the question mark above. This page has a many features to narrow your search and is better for specifics if you want to really narrow it down to forum, poster, time/date etc.