Frequently Asked Questions

Login and Registration Issues

Who can I contact for help?
Before contacting the board administrator please read through this section and try the suggestions here, after trying the suggestions here you can you can contact the board admin via email http://www.nepadigital.com/contact.php. Be sure to provide as much information as possible including the steps you have taken and any errors you encounter. Too much information is better than not enough.
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I’ve lost my password!
Your current password cannot be retrieved however it can easily be reset by you. Visit the login page and click I’ve forgotten my password. An email will be sent to the account associated with your username with a new password and a activation link. Click the link in the email to activate the new password and you will then be able to login with your username and new password.
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I lost my password and no longer have the email account associated with my username.
Email the administrator, they may or may not be able to help. Privacy issues arise here as there may not be anyway to confirm it is in fact the original registrant that is requesting the password and email be reset. In some cases you may have to create a new account. Keep your password in a safe place and make sure to keep the email account associated with you username up to date.
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I registered but cannot login!
  • If the you are getting an error that the username and password doesn’t exist you are not using the one you provided in the registration process, contact the admin.
  • If COPPA support is enabled and you specified being under 13 years of age during registration, you will have to follow the instructions you received.
  • The board may require activation of the account either through an email activation notice or by an administrator. This information was present at the end of the registration process. If you were sent an email activation notice follow the instructions. The activation email can be resent by clicking the link labeled Resend activation notice in the login page.
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Email activation is required and I didn’t receive the email activation.
  • Try resending it from the login page.
  • You may have provided an incorrect email address. If you get any errors such as this user does not exist contact the admin. contact the admin
  • Some spam filters are very picky. The email may have been picked up by a spam filter. check your spam box.
  • You are blocking emails that you have not approved and haven’t added this one to the list.
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Why do I need to register at all?
There are various reasons for registration but on the top of the list is it’s a deterrent for spammers and bots.
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Why do I get logged off automatically?
  • If you do not check the Log me in automatically box when you login, the board will only keep you logged in for a preset time. This prevents misuse of your account by anyone else. To stay logged in, check the box during login. This is not recommended if you access the board from a shared computer, e.g. library, internet cafe, university computer lab, etc.
  • You’re blocking cookies, cookies are small text documents placed on your computer. This identifies you to the server.
  • The cookie on your computer is corrupted, click the Delete Cookies button in the page footer.
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I registered a long time ago but cannot login anymore.
It is possible you account has been deleted if you have not been active or have never posted.
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I get a message that says I’m banned?
  • If you get a message that says that you have been banned permanently either your username or IP has been banned from accessing the content on the forum.
  • If you get a message that says that you have been banned temporarily your account has been suspended for the time shown. You will not be able to login until it has expired.
  • In either case if you are unsure of the reason or there is no reason contact the admin for further assitance contact the admin. The banning of a IP for example could be a mistake.
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User Control Panel Settings and Forum Customization

What is the user control panel?
The user control panel allows you to set different preferences according to your own tastes such as display options and default posting options among others. It also allows you to manage other aspects of your account such as changing passwords, your email address and access to PM’s. There is permanent link to access this control panel in the upper left.
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I cannot find the setting for feature X?
There is two links to navigate through various panels, when viewing the control panel the main categories can be found on the top as tabs. Different sub panels can be accessed by clicking links on the left, for example if you click the Profile tab it will bring up the main panel for your Profile setting, other panels such as your avatar setting or signature setting can accessed by clicking the appropriate link on the left. For more info view the Control Panel Guide guide which lists where all the settings can be found.
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How do I show an image below my username?
The image shown below a forum members name is known as an avatar and is generally unique or personal to each user. You can add a avatar in the User Control panel.
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How do I add a signature to my post?
A signature is block of text that is added to every post you make. To add a signature to a post you must first create one via your User Control Panel. In the User Control Panel click the profile tab then click the edit signature button to the left. You can use BBCode to format or add images to your signature. If you want to automatically attach the signature to every post go to the board preferences tab, then click the Edit posting defaults link to the left and set Attach my signature by default to yes. You can also choose to add or prevent it in individual posts by checking/unchecking the Add signature box on the posting form.
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The times are not correct!
It is possible the time displayed is from a timezone different from the one you are in. If this is the case, visit your User Control Panel and change your timezone to match your particular area.
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I changed the timezone and the time is still wrong!
If you are in an area that uses DST make sure you have selected DST if it is in effect. This is not an automatic setting and you will have to adjust it just as you would your clocks at home.
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How can I change my Username?
Generally requests for name changes will be denied however if it is a personal matter or security concern such as you used your real name and didn’t realize it would appear in all posts you can contact an administrator to get it changed.
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Posting Issues

How do I post a topic in a forum?
To post a new topic in a forum, click the New Topic button when viewing a forum. to post reply to topic click the Post Reply button when viewing a topic. This will bring up the posting panel, type in the text you want to post in the large text box. Finally hit the submit button when you are done.
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How do I edit a post?
You can edit your own post by clicking the edit button for the relevant post, there is a time limit. If someone has already replied to the post, you will find a small piece of text output below the post when you return to the topic which lists the number of times you edited it along with the date and time. This will only appear if someone has made a reply.
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How do I create a poll?
When posting a new topic or editing the first post of a topic, click the “Poll creation” tab below the main posting form; Enter a title and at least two options in the appropriate fields, making sure each option is on a separate line in the text area. You can also set the number of options users may select during voting under “Options per user”, a time limit in days for the poll (0 for infinite duration) and lastly the option to allow users to amend their votes.
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There is no option to create a poll or add images
Some forums may have these features disabled.
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How do I edit or delete a poll?
As with posts, polls can only be edited by the original poster, a moderator or an administrator. To edit a poll, click to edit the first post in the topic; this always has the poll associated with it. If no one has cast a vote, users can delete the poll or edit any poll option. However, if members have already placed votes, only moderators or administrators can edit or delete it. This prevents the poll’s options from being changed mid-way through a poll.
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What does the report button do?
The report button can be used to alert the Administrator or Moderator to posts that have something wrong with them such as inappropriate content, spam or any other issues. You can also use this to report your own posts if for example you have accidentally made a double post.
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What is the “Save Draft” button for in topic posting?
This allows you to save posts to be completed and submitted at a later date. To reload a saved passage, visit the User Control Panel.
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Forum Features

What is the bookmarking icon for?
Bookmarking in phpBB3 is much like bookmarking in your web browser. You can save bookmarks of your favorite topic so you can easily find them at a later date. Bookmarked topics can be found in the User control Panel.
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What does subscribing to topic or forum mean?
When you subscribe to topic or forum you will be notified when there is an update to the topic or forum. Note that subscribing to a forum will cause many of these notifications to be sent.
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How do I subscribe to specific forums or topics?
To subscribe to a specific forum, click the “Subscribe forum” link upon entering the forum. To subscribe to a topic, reply to the topic with the subscribe checkbox checked or click the “Subscribe topic” link within the topic itself.
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How do I remove my subscriptions?
To remove your subscriptions, go to your User Control Panel and follow the links to your subscriptions or click the unsubscribe link found at the bottom of the topic or forum..
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What does the bump topic button do?
By clicking the “Bump topic” link you can “bump” the topic to the top of the forum on the first page. If you do not see this the time allowance between bumps has not yet been reached. It is also possible to bump the topic simply by replying to it, however, be sure to follow the board rules when doing so.
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What are Smilies?
Smilies, or Emoticons, are small images which can be used to express a feeling using a short code, e.g. :) denotes happy, while :( denotes sad. The full list of emoticons can be seen in the posting form. Try not to overuse smilies, however, as they can quickly render a post unreadable and a moderator may edit them out or remove the post altogether. The board administrator may also have set a limit to the number of smilies you may use within a post.
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What does the “Delete cookies” do?
“Delete cookies”deletes the cookies created by phpBB which keep you authenticated and logged into the board. It also provides functions such as read tracking if they have been enabled by the board owner. If you are having login or logout problems, deleting board cookies may help.
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Attaching Files

How do I attach files?
Click the new topic or post reply button to start a new topic or reply, at the bottom of the posting panel click the tab labeled Upload Attachment. Click the browse button, browse your computer folder to find the file you want to attach and select it. Add a comment for the file if you wish. If you are only going to add one attachment to the post or and do not want to place it inline you can finish writing your post and click submit. The file will automatically upload with your submitted text. If you want to add additional attachments to the same post hit the Add the File button. Once the file uploads it will appear in the Upload attachment panel, you can add more attachments by repeating the steps above.
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How do I place attached files inline?
Once you have completed the steps above for uploading an attachment and have clicked the Add the File button the attachment will appear in the Upload Attachment panel, next to the image is link labeled place inline. First place the blinking cursor in the posting panel where you want the file to appear, hit the place inline link and the correct code will appear for the file to appear.
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Privacy and Security

Can I hide my email address?
By default your email address is hidden from everyone when you register except the administrator. You can other members to see it under the preferences tab in the User Control Panel. Note that you cannot hide your email address from the forum.
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I have received spam from this board!
Absolutely no spam is sent by this website, any email you receive from here is because you requested it. All email sent from this website is of a non-commercial nature which includes emails like topic reply notifications. You can stop all email from this site by changing the appropriate settings in the User Control Panel under the preferences tab.
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I added a member to my foe list but they can still PM me.!
The foe list does not block private messages however you can create rules to immediately delete messages for any member.
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I keep getting unwanted private messages!
You can block a user from sending you private messages by using message rules within your User Control Panel.
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I have received a PM that is spam or abusive!
This is not tolerated, inform the administrator immediately.
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How secure is my personal data?
It’s as secure as can be expected but it is certainly not banking site security either. The only personal data required to use this site is your email address. Personal data you would not feel comfortable with publishing in a newspaper should not be uploaded here either publicly or within private messages.
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I uploaded some personal information in post but cannot edit it now.
Generally posts will not be edited for content once the time limit expires however exceptions will be made in situations where information has been made public that should not have been. Contact an administrator.
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Formatting Posts

What is BBCode?
BBCode is a special implementation of HTML, offering great formatting control on particular objects in a post. BBCode itself is similar in style to HTML, but tags are enclosed in square brackets [ and ] rather than < and >. For more information on BBCode see the BBCode guide.
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Can I use HTML?
No. It is not possible to post HTML on this board and have it rendered as HTML. Most formatting which can be carried out using HTML can be applied using BBCode instead. You may request specific tags or series of tags from the administrator.
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Topic Types and Post Icons

Icons, Icons, Icons... everywhere
Icons can be found throughout the forum and carry meaning, see the Icon Legend for a complete listing.
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What are global announcements?
Global announcements contain important information and you should read them whenever possible. They will appear at the top of every forum and within your User Control Panel. Global announcement permissions are granted by the board administrator.
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What are announcements?
Announcements often contain important information for the forum you are currently reading and you should read them whenever possible. Announcements appear at the top of every page in the forum to which they are posted. As with global announcements, announcement permissions are granted by the board administrator.
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What are sticky topics?
Sticky topics within the forum appear below announcements and only on the first page. They are often quite important so you should read them whenever possible. As with announcements and global announcements, sticky topic permissions are granted by the board administrator.
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What are locked topics?
Locked topics are topics where users can no longer reply and any poll it contained was automatically ended. Topics may be locked for many reasons and were set this way by either the forum moderator or board administrator. You may also be able to lock your own topics depending on the permissions you are granted by the board administrator.
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User Ranks(titles) and Groups

What are ranks?
Ranks appear below usernames, these are used to categorize members. General ranks such as new member are based on post count. Other ranks such as Administrator or moderator are specially assigned.
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What are Administrators?
This is the dude you take the martians too when they ask to be taken to your leader.
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What are Moderators?
Moderators are individuals (or groups of individuals) who look after the forums from day to day. They have the authority to edit or delete posts and lock, unlock, move, delete and split topics in the forum they moderate. Generally, moderators are present to prevent users from going off-topic or posting abusive or offensive material.
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What are usergroups?
Usergroups are used to manage members, groups can have privileges granted or restricted.
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Where are the usergroups and how do I join one?
You can view all usergroups by via the “Usergroups” link within your User Control Panel. If you would like to join one, proceed by clicking the appropriate button. Not all groups have open access, however. Some may require approval to join, some may be closed. If the group is open, you can join it by clicking the appropriate button. If a group requires approval to join you may request to join by clicking the appropriate button. The user group leader will need to approve your request.
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How do I create a group or become a usergroup leader?
If you wish to have a group created such as for private club or organization contact the forum Administrator either via PM or email. A usergroup leader is assigned when usergroups are created by a board administrator.
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Why do some usergroups appear in a different color?
The different colors are used so you can easily identify forum members that belong to special groups like administrators and moderators.
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What is “The team” link?
This page provides you with a list of board staff, including board administrators and moderators and other details such as the forums they moderate.
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Friends and Foes

What are my Friends and Foes lists?
You can use these lists to organize other members of the board. Members added to your friends list will be listed within your User Control Panel for quick access to see their online status and to send them private messages. Subject to template support, posts from these users may also be highlighted. If you add a user to your foes list, any posts they make will be hidden by default.
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How can I add / remove users to my Friends or Foes list?
You can add users to your list in two ways. Within each user’s profile, there is a link to add them to either your Friend or Foe list. Alternatively, from your User Control Panel, you can directly add users by entering their member name. You may also remove users from your list using the same page.
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Searching the Forums

How can I search a forum or forums?
Enter a search term in the search box located on the index, forum or topic pages. Advanced search can be accessed by clicking the “Advance Search” link which is available on all pages on the forum. How to access the search may depend on the style used.
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Why does my search return no results?
Your search was probably too vague and included many common terms which are not indexed by phpBB3. Be more specific and use the options available within Advanced search.
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How do I search for members?
Visit to the “Members” page and click the “Find a member” link.
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phpBB

Who is the phpBB group?
The phpBB group has made this software available in its unmodified form. It is produced, released and is copyrighted by the phpBB Group. It is made available under the GNU General Public License and may be freely distributed. See the link for more details.
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Does the phpBB group have anything to do with this website?
No, the phpBB has only produced the software, once installed on server they have no nothing to do with it’s use or implementation including access to any data that you or anyone else may enter here. It’s the sole responsibility of the site owner.
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