Thanks for the responses and the help.
I Do you have a barometric damper, but not sure if it should be open to let more air in or closed. I am still wondering why I do not get an ash line when the feeder rate dial is above 1? With the settings on the stove now, the flames are not very high. But when the dial is at 6 and the feed rate adjuster is at four or three the flames do hit the top of the fire bed. I get burning coals all the way to the edge of the burn pot without no ash line, and in about 4 hours the ash pan will be three quarters full without a lot of the coal still shiny and black, and the temperature will not rise. I was also burning a lot of coal in that short of a time, about a 40 lb. at the above settings. Is that normal?
Above is a diagram of the Circuit board on my stove. My house is in upstate NY below Binghamton, so it should be throwing some heat out. The company that installed the stove last week is coming to service it tomorrow, so I was gathering some information so I can ask them questions to help remedy the problem.