The Coal Gun and Wood Gun boiler lines are now once again under the stewardship of Jeff and Phyllis Gingerich of Harrisonville, PA. After a bit over 4 years of the solid fuel boom and bust experience, the company that bought them out has elected to sell the business back, effective September 1, 2013. We are looking forward to reestablishing the relationships that made and kept us strong over the years. I will be maintaining the manufacturer's corner for them and welcome your input and questions. I have known Jeff and Phyllis for 15 years, having provided IT support for most of those years. I will be working with them, with Darren Bricker, and with a growing production/assembly team to build on past experience and to expand our circle of satisfied customers.
As I reflect back upon the period when I was experiencing (and complaining about) puff-backs, they only started AFTER I oiled some of my Harmony coal and began using the oiled stuff. After that was finally worked through and I got rid of it, along with fine tuning the ash grate temperature, I went the balance of the season with no puff-backs. I therefore do not personally recommend using freshly oiled (or oiled period for that matter) coal in an AHS Coal Gun. Perhaps I used too much oil. It would be good to receive comments on this matter from AHS.
whistlenut wrote:Welcome back to the forum,and I know you have been busy behind the scenes anyway.
LET THE FOLKS KNOW IF THE SHOWROOM AND SOME MANUFACTURING WILL STAY IN GREENCASTLE OR CHAMBERSBURG OR IN BOTH LOCATIONS.
The main office and final assembly have moved back to Harrisonville, PA. Boiler vessel manufacturing will be at the plant in Chambersburg for the time being. We have units to show at the main office location.
This company has great potential, I hope you exploit the opportunity given by new (old) ownership. Most coal burning appliances are similar, not too many unique products or those protected by patent that make any one company stand-out. For example, I would buy another Leisure Line product because of their outstanding customer service even if another company had a better product. Therefore, its imperative that you develop GREAT customer service like your life depended on it, which it does. Both Harman and AHS suffer tremendously from poor customer service and this tarnish won't rub off by new ownership alone, it will take time and effort.
I realize this is a little outdated, but I was not in any shape to respond when this thread was fresh. Do you think it prudent to not have a showroom in a larger town such as Chambersburg? Harrisonville is such a bustling city after all! That being said; Congrats on getting AHS back on track from Mr. Wise!